Disappointment, outdated, smoke-filled
By A Yahoo! Contributor, 10/7/07
First, we had asked for 2 adjoining non-smoking rooms. The rooms we ended up with were on the 2nd floor, but above some smoking rooms. Since smoke rises, our rooms had a terrible smoke stench. The hotel did allow us to switch to a wing where there was non-smoking on both the 1st and 2nd floors, so the new rooms smelled alot better.
When we changed rooms, we put our luggage on one of the carts on wheels. However, we found out that there was no elevator! I never knew that a hotel in today's time with more than one floor could not offer an elevator. Anyway, the bell person did help us carry our luggage, but we still couldn't believe there was no elevator.
The decor was very outdated and dreary. There was dark brown througout the hotel. It didn't make it very nice to be in there, since it was so dark and dreary. There was also alot of smoke coming from the bar area, which was in the front of the hotel.
The beds were very soft, and the bedspreads were so stiff, they felt like sandpaper. The bedspreads were also so slick that they slid off our bed at night, which was frustrating. The cleanliness in the rooms was fairly good, and the showers seemed fine. They did try to make us feel comfortable and offered different types of pillows.
On our first night, a Thursday night, the hotel was nice and quiet. However, the 2nd night, a Friday night, there were alot more guests, so the Holidome was very noisy. We had young kids, so we had to go to bed early (like 8-8:30pm). There were older kids right outside our windows (which faced the holidome) that screamed into the night. We called the front to complain, and they said, "the guests in the holidome have a right to be as loud as they want until midnight." We thought that was not a very nice response, since we have a "right" to a nice night sleep as well, but I guess the "rights" of the people playing in the holidome are more important than our "rights".
The breakfasts in the hotel restaurant were fairly good. The service in the restaurant was mediocre, however.
The pools seemed fairly nice in the holidome. Our kids loved the wading pool, even though it was very small. The windows over the pool area were pretty dirty. They could have been washed better.
The neighborhood seemed fairly safe and close to the highway. However, it was not as fancy as some other neighborhoods. There was a Burger King across the street, or a smoke-filled "southwest" grill next to the Schnuck's grocery store. At least it was a quick drive down the highway to nicer restaurants.
I would not recommend this hotel. Despite the fairly nice, although small, indoor pools, the holidome was so outdated and smelled like smoke that it wasn't very pleasant to be in there. The beds were not too comfortable. I think next time, we'll spend a little more to have a more luxurious hotel experience.