Grand Rapids Hotels

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$123/night

Crowne Plaza Grand Rapids Arpt, Grand Rapids

5700 28th St SE, Grand Rapids, MI 49546

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Hotel Description

Crowne Plaza Grand Rapids Arpt

Property information by Travelocity

Description

Crowne Plaza Grand Rapids is located just off of I-96, five minutes from the largest shopping mall in West Michigan and only 9 miles by freeway from downtown Grand Rapids. Access to a nearby private Country Club is available to hotel guests.Crowne Plaza Grand Rapids provides 320 guest rooms, each offering a professional work area including an oversized desk, dataports, two telephones, complimentary highspeed wireless internet access, as well as voicemail. Each guest room also offers a full-size ironing board and iron, clock radio, coffee maker with complimentary coffees and teas, a hairdryer and cosmetic mirror, remote controlled TV with cable feature channels, and pay-per-view movies, and complimentary USA Today delivered to your door Monday through Friday.The hotel has a complimentary on-site fitness facility with Universal station, treadmills, rowing machine, stair-steppers and stationary bikes. For dining, the Crowne Room and Tavern offers American cuisine and daily features for breakfast, lunch, and dinner.

Amenities

Air Conditioning (In Room)	Newspaper (Free)	Refrigerator
Iron	Telephone	Television (Cable/Satellite)
Microwave Oven	Non-Smoking Rooms	Television
Daily Maid Service	In Room Broadband Internet Access	In Room Broadband Internet Access Fee
Coffee Maker	Telephone (Voicemail)	Balcony/Terrace

Hotel Details

320 Rooms / 5 Floors	Built in 1980	Electronic Key
Laundry/ Dry Cleaning Service	Multi-lingual Staff	Sprinkler in Rooms
Pets Allowed	Complementary Transportation	Smoke Alarm in Rooms
Photocopy Service	Meeting Facilities	Computer Use Available
Administrative Services	Concierge Services	Common/Public Areas Accessible to Wheelchairs
Business Center	Pet Fee Ind	A-V Equipment Rental
Parking Area Well Lit	Fax (For Guests)	Complementary Coffee
Common Area Wireless Access	Gift Shop	ATM/Bank
Laundry Room	Concierge/ Club Floor	Room Service
Restaurant in Hotel	Health Club	Pool (Indoor)
Game Room	Pool (Outdoor)	Hot Tub
Bicycling

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Yahoo! User Reviews

Reviews for Crowne Plaza Grand Rapids Arpt: 12

AVERAGE OVERALL RATING

SERVICE (4)

CLEANLINESS (4)

LOCATION (4)

VALUE (3.5)

Showing 1 - 10 of 12Previous|1|2|Next

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USER RATING

Great Stay

By A Yahoo! Contributor, 1/30/11

They just renivated the whole hotel. It looks amazing and me and my family had such a great time. Staff was wonderful, and it was very convinant to local restaurants and shopping. Very great stay

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SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (3)

USER RATING

Disapointed

By Disapointed Guest, 6/17/09

We had high hopes but were let down. The BED HARD AS A ROCK ! NOT COMFORTABLE. TV HAS NO LOCAL CHANNELS??? The staff was great, very friendly and helpful. The pool was DIRTY, What game room?? one machine !!! The dinning hall was beautiful but no body was there, Empty as can be we went down for drinks and diner the fact it was empty made our dissision to go out to eat. Could have been a nice stay but over all disapointed ! SORRY

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SERVICE (4)

CLEANLINESS (3)

LOCATION (4)

VALUE (3)

USER RATING

Aging Services of Michigan Board

By KENNETH, 2/19/09

February 18, 2009 I had the pleasure of attending an Aging Services of Michigan Association Regional meeting today. I was very impressed with the conference rooms, lunch and espeically impressed by the wait staff who attended to our needs during lunch. I believe a gentleman named Garfield was very customer focused as was a female member of this team (sorry I did not get her name). Thank you for your personalized service to the members of the Aging Services of Michigan Association. Sylvia Simons Board Chair

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SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (5)

USER RATING

Crowne Plaza Grand Rapids was a ripoff!!

By lynnshamrock, 10/10/08

Crowne Plaza in Grand Rapids was a ripoff! I stayed there for 7 days. The customer service was awful. It was WAY too overpriced for what I got. During the entire 7 days I stayed there, I had to wait 20 minutes for the water to warmed up before I stepped into the shower. So, I ended up being stinky for those 7 days instead of fresh and clean. I was also informed that there would be a heated pool inside the hotel. But, I tried to step into the water and it was freezing cold! That's not what I call a heated pool! When I tried to talk to customer service about it they wouldn't do anything about it. They didn't even apologize!

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SERVICE (1)

USER RATING

Very pleased...

By Motorboat Jones, 1/23/08

For once I'm able to write a review where I was pleased in all aspects of a hotel. My girlfriend and I stayed here for one evening on the weekend, and were very happy with everything from the service, to the bathroom, to the spacious room itself, tv, everything. I'd definitely stay here again, as this is a fine quality hotel, and it contributed to a very nice weekend for my gf and I.

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SERVICE (5)

CLEANLINESS (5)

LOCATION (4)

VALUE (4)

USER RATING

Nice stay

By Work, 2/13/07

I found the staff quite helpful and willing to help you with what ever you needed. The pool was very nice and warm during a snow storm and the work-out room could use an overhaul but I wasn't expecting Gold's Gym. The rooms were accommodating with great beds and CD player alarm clock. Wireless internet wasn't available in the rooms but a more secure wired broadband was installed. There was some kind of conference going on while I stayed there and the staff was very busy managing that and keeping everything to a mild roar. Yes, I'd stay there again.

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SERVICE (4)

CLEANLINESS (4)

LOCATION (5)

VALUE (3)

USER RATING

Not Great

By A Yahoo! Contributor, 1/22/07

Stayed here twice for business in the same month. Wasn't that pleased... Rooms OK but not that great, beds not very comfortable compared to the upgraded bedding found now in most nicer hotels. Heating system very noisy and the 2nd room I stayed in was very cold. The "fitness center" was non-existent - equipment either completely broken or not working very well at all, really small and cramped for such a large hotel but that didn't matter since nothing worked. I complained and was not offered any kind of compensation - just a "we know that it's bad and we hope to renovate it next year sometime". Will NOT be staying there again even though will be back in GR.

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SERVICE (3)

CLEANLINESS (2)

LOCATION (3)

VALUE (2)

USER RATING

Not good

By A Yahoo! Contributor, 1/21/06

Bar was super smoky so I couldn't watch my Broncos. No free breakfast. Shower head broke. Heat couldn't be adjusted. Room wasn't set up for families - should have had a separate wash area and bathroom.

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0 of 1 Yahoo! Users found this review helpful

USER RATING

WOW,WHAT A HOTEL !

By A Yahoo! Contributor, 12/12/05

I just spent 3 nights on business at this hotel,and it was a wonderful place to stay.The rooms were exceptionally clean. The staff was pleasent and very helpful.I would definately recommend this hotel to any and every business traveler.

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0 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (5)

LOCATION (4)

VALUE (4)

USER RATING

Best Place to Sleep

By A Yahoo! Contributor, 8/31/05

I stayed at your location in July and had the best nights sleep one could have. I have talked about the great mattress I had in my room. Please share with me what type mattress you purchase for the hotel.

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0 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (5)

Showing 1 - 10 of 12Previous|1|2|Next