TERRIBLE CUSTOMER SERVICE!
By A Yahoo! Contributor, 1/3/11
We had a group of friends get together for a ski weekend. We checked into the hotel and when we went to leave for dinner realized that the door to one of our two rooms did not lock. After contacting the front desk maintenance began working on our door. We moved our valuables into the second room and left for our dinner reservations. We received a phone call telling us that we are being evicted with a refund for kicking down the door and we needed to vacate the property immediately or the police would be called. We had to leave our dinner and when we tried to reason with the front desk they called the cops anyways. The police were extremely upset with the hotel because it was clear that the door was not forced open at all. The police even helped us pack our stuff into our cars so that we could go to another hotel. NEVER stay at this hotel unless you want to be evicted for their failure to maintain the property for their guests! Also, we did not get to enjoy the pool, but I checked it out and it was very dirty and outdated.