Best Western Of Howell, Howell

The place smelled. I have bad allergies and asthma, and I brought this to their attention. I asked to see a different room, and their response was that ALL of their rooms were the same. I asked if we could just cancel the reservation, and their only concern was that they would get paid whether or not I stayed in their hotel. They have plastic on their box spring, which they've used duck tape to mend holes. The worst hotel I have seen in my life. I have moved over thirty times, and I've stayed in plenty of hotels, this is the worst yet! Not only filthy, but the WORST customer service! Needless to say, we went to a different hotel for our family holiday weekend, and we were still charged by Best Western.