Hyatt Regency Baltimore, Baltimore

This website is giving out free hotel rooms right now check it out guys!! SweetHotelDeals. Net

We very much like the location! Beautiful view of the Baltimore Harbor via glass elevator! Food was good but expensive and small portions. Not organic or vegan friendly. Bring your own food or have a salad (which I did). Please note this visit was in April 2009

the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.

I like the comfortable bed.I can't get over the price of things in around the hotel.A 24oz bottle of water $5.00,12oz can soda 4.50,and a candy bar 3.50.I guess you,all wanted your patrons to get really drunk on the $8 a pop mini bottles and not think about the prices.

Probably the best hotel ever... Check in ready 2 hrs. in advance, Pool is very nice, Comfy beds, Great location Restaurant on top has delicious food. I can't wait to go back

My now-fiance and I stayed at this hotel 10/10-10/12 during the weekend of our engagement. The Hyatt’s central location and recent trendy renovations made this a compelling first-choice, among a half-dozen same quality/equally priced hotels. We excitedly accessed Hyatt’s e-concierge over a week in advance to request particular in-room services (celebratory champagne on arrival, turn-down service, extra towels.) Although Hyatt’s website “confirmed” these items within 24 hours, the nightmare began when we got to the hotel. We also requested through the Hyatt reservation hotline an upgrade to the Regency Club, which offers beverage, breakfast and other services. I checked in, greeted by a friendly but dangerously multi-tasking front desk agent, who reported that not only was there no record of my (verified) upgrade, but that there were no king or queen beds available that night. The hotel was solidly booked, and consequently, as a late check in (6pm), I would be forced to either “wait 2-3 hours for a double bed” or accept a parlor room -- a closet-converted-to-room with a pull-out sofa bed. Exhausted from my trip and awaiting my fiance for our first romantic night together in over a month, I accepted the parlor room on the agreement that I would be re-instated with Regency Club status (complementary), receive a discount on the room, and be removed to a larger room as ordered the next night. Dismayed, I reminded the agent to at least have the champagne brought up upon my fiance’s check in. I was determined to have one thing go right. The champagne never came. I was forced to call the front desk manager close to 11pm, who offered her condolences. My fiance, who stands 6’3”, slept fitfully that night wedged into the short sleeper sofa. The room was absolutely shameful and appalling for the price, and the hotel's 4-star rating. After spending a few hours there, and eyeing the clock to see what was taking so long to receive our room service request, we'd had it. When the champagne finally came, we were too exhausted and disheartened to drink it. Upon or check out, two days later, we had not received the promised discount on our room. The only answer the front desk agent could give me was, “write your name down on this piece of paper and we’ll get back to you.” I would have been satisfied with a “free night” coupon, or a waver of our $30 dollar room service bill -- just SOMETHING indicative of hotel apology. I am still waiting to hear back. The only consolation in the lack-luster experience was the commendable efforts of guest service made by a few really spectacular Hyatt employees who seemed to take pity on us and go the extra mile out of either GREAT guest service training, or actual compassion. Particularly, Steven, the Regency Club Concierge, and Tricia the night front desk manager who helped correct or champagne disappointment. The quirky, friendly Regency Club concierge helped my fiancé and I ease our despair with jokes, suggestions of local food joints, genuine apology, and memorable attentiveness that made Regency Club a recommended necessity for all future Hyatt trips.

The hotel is conveniently connected to the Inner Harbor by a walkway from the 2nd floor of the hotel. We had a beautiful view of the Inner Harbor from our 10th floor room. The room was clean and service was good; however, the elevators were very slow. Several members of our group stayed at the Marriott and preferred it to the Hyatt. We walked to the Inner Harbor and ate at several restaurants there(McCormick & Schmicks, Ruth's Chris and Phillips Seafood. We also enjoyed the street musicians who performed there as well as a harbor cruise, a trip to Ft. McHenry, a tour of the Constellation and a trip to the Acquarium.

Still a very reliable Inner Harbor hotel. Great location on Light Street with a skywalk to all of the Harbor restaurants, shops and entertainment. The platform beds are very comfortable and the flatscreen tv's are a nice touch. Pisces has a delightful (and very popular) champagne brunch. Bistro 300 serves a delicious Chesapeake Cobb Salad and the ice cream sundaes are irresistible.

The view was great and the service was outstanding. Would recommend anytime to anyone for a stay in Baltimore to see it's harbour, especially at night, and to really enjoy yourself. Great experience for the family. Let's them see all that downtown has to offer. Just a great visit with great service! :-D

the overall experience of the hotel was good. the budget rental facility in the hotel, gives the hotel service a bad overview,the empoyees that represented Budget were not professioanl in attire, or presentation. the car rental company should not be located in the hotel maybe in the garage area.