Definitely the WORST!!!
By A Yahoo! Contributor, 7/7/05
FYI!!!!- Everything bad that's said about this hotel is true!!!! DO NOT STAY HERE!!!
I personally disliked everything about this hotel. It took an hour or more to check in. Do not pay any attention to the pictures you see online, I believe the pictures were taken elsewhere. Anyway, on our way to the elevators, we saw a dead roach in the lobby, right infront of the front desk. Then we got on the elevator which was a nightmare, the carpet and the elevator itself was very filthy, I couldn't believe I actually rode on it. We then get to our room which was on the 7th floor. It was a mess!!!! The beds were made, I'll give them that, but we saw bugs in the neatly made bed. If we saw bugs in the bed, only God knows what was underneath it. The bathroom is not even worh talking about. Needless to say, I stayed for a couple of hours, enough time to find another hotel and nicely walked out. Keep in mind that they already took out a "reservation" fee from my card, and of course would not give me my money back. They had the worst customer service EVER! We asked for clean towels (towels were not in our rooms) and the so called "manager" told us to come downstairs and get it, we did, lets just say that the towels looked like rags, I don't think they've ever heard of BLEACH before.
All in all, I've been having nightmares ever since I left the New Orleans Grand Palace Hotel. I get sick just thinking about it, Thank God we were able to find another hotel, although it was 10mins away from the French Quarter, and cheaper, I would rather stay far away and clean, than to stay at that NASTY hotel. New Orleans itself was a blast, but never do I ever want to see that hotel again. It needs to be shut down, I know it's under construction and all, but I really don't think it should be opened up until everything is done, hopefully by a completely new, smarter and cleaner staff.