Days Inn Shepherdsville, Shepherdsville

BED BUGS is all I have to say period!!!!!!!!!!!!!!!!!!!!!

This was the WORST experience I have EVER had with a hotel. My husband works out of state and from time to time has stayed in some lower budget hotels just to save some money. His thinking is that he only has to sleep there. With this trip, it just so happened that he was only 3 1/2 hours away from home so, I decided to go up and stay over the holiday weekend with him. He arrived and checked in on Monday Aug. 30 and paid the weekly rate. I arrived on Sept. 30 and was completely appalled at the condition of the room. Aside from it being very old and run down, there were food stains on the walls, the tub was filthy, and there were dead bugs in the bathroom. This doesn't even include what I found under the night stand when I was packing. Saturday, we didn't have maid service, I wanted to strip the bed myself to ease my mind over what I may or may not find. I was able to sleep a bit better that night except for the lack of the extra pillow that was asked for and never received. The woman owner/owner's wife did come and check in on me because I had the door open letting in some fresh air. I thought that was nice of her. However, she failed to mention the "problem" that was to arise on Sunday. Sunday morning at 11:20 I received a phone call from the front desk asking when we were going to pay for the room, and that we owed for Saturday and it was now past check out on Sunday. I told the owner that my husband was at work and he would take care of it when he got out. I was told that was "unacceptable" and that I had "better get out now". Not too sure what calendar they work off of but, last I know a week was 7 days, not 5. Shortly after the phone call from the office, he was banging at my door. I didn't open it and called my husband and told him he had better get there quick. In the meantime, the phone was ringing again. All of this came down to them not knowing how to use their computer system and putting wrong dates in. Instead of getting their facts straight and looking at ALL the paper work, they harassed a customer. He did offer an apology to my husband but NEVER said one thing about how he treated me. I had all of our stuff packed and ready to go by the time they figured out that they had made a mistake. We move on to a wonderful hotel at a better rate!!!! Please see pictures.

Well, I loved the place. The front desk clerk was such a sweet old man who came to help us at night to make sure that the room was good and we felt safe. He had such southern hospitality. The rooms were very clean and nice. The breakfast was good. I enjoyed everything about this place even though this property is old looking. It is well taken care off. The internet was working well. I have really nothing to complain about. Reading from all the other reviews, do not be scared to try this place. They charge very reasonable price compared to the Best Western and the other hotels/motels. This is a good place to try with restaurants close by. It is a safe environment and place.

soo my room was okay looking but i walked to the second floor and the floor was like rocking. but i went into another room and it was reeaaallyy gross and the bed was broke

I love this place.The people was so nice and the room we stayed in was clean and roomy.The price was great .And before we checked out we had a talk with the housekeeper about other places we could go to in the town she was such a good helpand a very sweet person if we asked for anything she was there with in 5 minutes with it.To be a motel of that size and her being the only housekeeper I think she doese a very good job.When I am back in town I will make sure that this is the place I stay.

We booked two rooms for two nights while visiting the Louisville area. When we checked in I noticed that the clean linens were stacked in a back room that was dirty looking. When I walked into my room at first glance it looked ok. As I started looking around I noticed a hole someone had punched through the bathroom door. As I walked into the bathroom it was dirty. Hair was left in the tub and around the toilet. My bed was broke, the frame was pulled apart and the box springs were not on the frame at all. Spider webs wre all over the place. The electronic door lock had a 9 volt battery that was held on the back part with electric tape. The other room that was rented was much of the same. We went back to the front desk to get our money back to find another place to stay. The owner said he could not refund our money without a 24 hour notice. So we told the customers who were checking in what we had found in our rooms and our displeasure of the hotel. Needles to say we got our money back and found another place to stay. The hotel across the street said that 4 or 5 people had come over to their hotel in just the last few hours saying that the Days Inn was disgusting. Don't stay their!!!

I have been to alot of properties in Louisville, KY, but this property was very good with a reasonable price and had good quality rooms. The staff was very helpful and sweet. I liked everything that this property offered.