Omni Hotel At CNN Center, Atlanta

Okay, I didn't actually stay at the Omni (although it looks like a 1st class place), but I did spend the day at the CNN Center, adjacent to the Omni. The CNN tour is very interesting, especially for a news junkie like me. You get to go into the main studio that you see on TV, on an overlook above it, and see all the technology that goes into putting this massive operation on air all around the world. Daryn Kagan was hosting when I was there, so you also get to see somebody you're probably familiar with. There are also mock studios where you can try your hand at reading a teleprompter, and giving the weather forecast. There's also a lot of items that reporters have brought back from different places around the world on display, and of course, a lot of reels that run big, historic, stories of the past 27 years. The tour is one hour long, and costs $12 for adults. Very good experience, and highly recommended, although it may be too big and technical for smaller children to be interested.

Omni CNN is very nice hotel and staff are outstanding. However it's not a good hotel for sleeping as the construction noise starts shortly after midnight and is very loud all night. I was on the 8th floor. Recommend you stay at least 15th floor or higher. No warning at check in or I would have purchased some earplugs.

My husband and I loved the location and the price that we paid. We had a good view. The room was clean. What we did not like was the mandatory valet parking which costs $30.00 per day. We also felt like there could have been a microwave and a small refrigerator in the room..

I thought the room was very clean and the location was excellent.

I love the hotel and location however the Concierge staff are stupid, matter of fact they really are not Concierge at all. They use ordinary staff and call them Concierge. Please, find some staff that are knowledgeable.

We stayed at the Omni Hotel at CNN Center the last weekend of August and the accommodations were less than acceptable. Our leisure time is very limited so when we do travel we like to enjoy the extra services and perks of 4 and 5 star hotels. We made our reservations three months in advance for a �club level� room with �club level� amenities. When we arrived at the hotel a �club level� room was not available so we were given a regular room with �club privileges�. The regular room had a veranda with no furniture and a direct view of the hotel�s new tower. The bathroom was impressive with quality tile and granite accents. The carpet, beds, and furniture were clean and in excellent condition. Everything took a turn for the worst when we went to the �club lounge�. This lounge is a converted hospitality suite that was not only outdated, but offered an insulting amount of hot food. The food at the �club lounge� consisted of a two appetizer offering that was rarely attended and therefore over-cooked. The same goes for the one fresh selection of vegetables that seemed to be dehydrated. There was one computer for member use located right next to the restroom door. On one night we could not find a service host and had to knock on the dilapidated doors located at the service counter. A second night was frustrated by a service host that refused to get off the phone. We have frequented Atlanta for the past few years and can say the amenities at the Omni Hotel at CNN Center lack the quality for the prices they charge. We were still billed a room rate well over $200 per night and we will NEVER stay there again. I would only recommend staying here if you have priceline deal like those described below. Otherwise stay at the Embassy Suites Hotel that is across the street. They have rooms and customer service that the Omni Hotel at CNN Center could learn from.

The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.

This hotel is in a great location! It is in close proximity to a variety of food choices, activities, and events. The staff was extremely hospitable and you can really tell they care about the comfort of their guests. I would recommend this hotel to anyone who is looking for an overall fun, diverse, and safe experience. The parking is on the pricey side, but the location and convenience makes up for it. This trip was well worth the time and money, and I will definitely be visiting again!

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Possibly the worst hotel experience ever. Strong smell of stale urine from bathroom area: improved after repeated, unanswered requests after carpet in front of bathroom was shampooed (I don't wish to imagine the cause of the smell). Repeated misdirections from "concierges" (who cannot possibly be trained concierges). No turndown service despite requests. Not told of access to VIP lounge even though we had a VIP suite. Unannounced closure of check-out service in one tower, causing us to almost miss transport to airport. This Omni is run like a 3rd-rate hotel.