Doubletree Suites Atlanta Galleria, Atlanta

I loved the service provided by the hotel staff as I enter through the doors.. Smiling faces, very professional customer service and overall ATTITUDES! The overall cleanliness of the room was spectacular and the whirlpool gave me a little bit of heaven. Trendy style decor is a PLUS as well. It is worth the price and I would highly recommend this Doubletree for your visit to the Atlanta area

The negative: The furniture had stains, carpet had one stain that appeared to be blood, the base trim in the bathroom was falling apart, room service never cleaned the tub during our stay, the balcony looking over the inside atrium was not appealing in any way. The pool was small and over crowded. There appeared to be a security guard on duty at all times, but there were people running around until 11pm at night, and beer bottles all over in the parking lot. The fridge area had water damage from some point and appeared to have mold; never was repaired. The room was really not that clean when we arrived. They said they had carts, but there were none available nor would they attempt to track one down for us. For the money we paid for a suite, we could go about a mile down the road for a nicer less expensive room. Positive notes: Bed was comfortable, two flat screen tvs, air conditioning works great, they use neurtrogena shampoo products, large towles, fridge in room, coffee maker in room.

After making reservations two weeks in advance, requesting and confirming directly with the hotel two connecting suites, we arrived and were given two rooms on opposite sides of the hotel. This, however was just the beginning. Once we got the room locations straight and checked in, we walked into, light bulbs being burned out or missing, torn and tattered furniture, sticky carpet, dirty counters, broken bathroom door(so you couldn't close it completely), etc, etc, etc... This had to be the worst hotel stay experience in my life! We were even given the option of changing rooms, only to find the toilet in the NEW room was falling through the floor. Needless to say, the mrg on duty, Sonny, compted our rooms for the night.

This is one of my favorite hotels here in the Atlanta metro area. One of the BEST outside the city. The rooms are excellent. Friendly staff. Great food too! So if you ever in the Atlanta area or live here. This is the place to go.

We stayed for a couple of evenings. The bathroom had visible mildew/black mold. There were broken tiles near the faucet. The wallpaper was peeling and the carpet looked worn and dirty. THe coffee maker was broken as well. This was the second room we were given. The ice maker on our floor was broken and kept beeping all night. I have an allergy to feathers and when I called down to the desk I was told housekeeping was not there and they had no non-feather pillows. The blanket was down as well -- when I asked for a different blanket, I was given a blanket that was in such disgusting shape that I was unable to use it. It was a miserable experience...

We have stayed here twice recently and have been very pleased with our visits. The huge jacuzzi tub that easily seats two people is reason enough to visit this hotel, but the large suite style rooms are a plus too. The bed is luxurious and the service is top-notch. I am looking forward to many more visits here!

Everything was A+ except for the noisy neighbors.

I loved this hotel. Very quiet but near all the major highways and down the street from the Cumberland Mall and Cobb Galleria. The room is great because you get a living room and a bedroom, lie on the couch with your remote. There's 2 TV's and a wet bar with frig. The bathroom is larger than a regular hotel and has a whirlpool bathtub in almost every room. The food is good - especially breakfast and the staff couldn't be more cordial.

These suites are PERFECT for entertaining the crowd that wont get too loud. Overall, the hotel is pretty quiet, so you'd have to watch your volume so you wouldn't get kicked out. But overall, the setup is very conducive to a party. From the separated king bedroom, to the jacuzzi tub, to plenty of seating in the living room area, it is a great getaway for small get togethers when you don't want to mess up your place. Once you are waking up with a small hangover, you can go downstairs to a hot breakfast buffet. (which is complimentary if you have Hilton Honors status) Oh yeah, can't forget about the customary warm cookies when you check in... :-)

I had a blast....room lovely,service great & the best cookies! (which aren't good with appletini's) lmao