Buyer Beware
By A Yahoo! Contributor, 8/13/09
We were quickly disappointed as we arrived for our 1 week stay at this hotel. It did not take us long to realize we would be asking for a refund and going somewhere else.
Upon arrival, we learned we would have to PAY a daily parking fee. The lot was small and the underground parking was dirty, smelly, and had leaking water pipes above most of the spots, so you had to watch and duck when you got in and out of your car. We obviously knew there would ne no bell boy, but did think they shoud have a cart available to help with your luggage. The front desk seemed to be under-staffed as multiple families waited for check in or other requests.
All was still OK at this point, until we saw our room. It was very small for a suite, with the door almost hitting one of the beds when you walked in, and no balcony. It had been "cleaned" for new guests, but the room was not really "clean." It was very old and VERY worn. There were numerous stains on the carpet, and even a leftover piece of trash under the tv stand from previous guests. The beds were extremely uncomfortable, the kitchen counter was held in place by a make-shift block to keep from falling down, and you could hardly get into the bathroom if someone was already in the kitchen. The couch was very stained and grimy with small holes in the upholstry.
Overall, the hotel is very old and has not been remodeled or upgraded in many years. It obviously gets much wear and tear. The front entrance from the street looks nice as well as the lobby, but it unfortunately stops there. The computer pictures are decieving. It IS in a great location right on the beach, but still too run down and dirty for even my liking. I could have stayed there maybe 1 night without kids, but I could NOT stay there a week with my small children that I knew would be playing on the floor and touching lots of things. We asked for a refund, which they did give, and found a great Best Western up the street that was MUCH nicer, cleaner, and friendlier!