Would not visit again, Rated C+
This is a nice Hotel but do not be confused...this is NOT a resort! The facilities are worn and the rooms need a serious upgrade. Drapes torn, bathroom tile cracked, screens broken, couches worn out. Yes the food service was very good, actually the highlight of our stay, however I did see cockroaches in the food tables and there was an terrible smell near the beverage area they couldn't seem to fix. They did offer many free activities; tennis, pitch/putt golf, archery, rock climbing, circus trapize, sailing, and lots of activities for the kids. However the beach was only 20 yards long and the water was a brown color. Three beautiful pools and only one was heated and there was no jacuzzi or Spa! This was a big disappointment for my family. As for the employees, the restaurant staff was very good and accommodated several special requests. The activity staff (GO's) were all very friendly, nice and fun. The rest of the staff was hot and cold, some were helpful but most were not and boardered on rude. Bottom line is I would not book another vacation here and would not recommend this to anyone in my family.