Rocky Mountain Park Inn, Estes Park

We just got back from a western road trip and stayed at ten different hotels including a Hilton and a Marriott, and this hotel was easily the best. The staff from the front desk, restaurant, and even the hoousekeepers and maintanence man could not have been nicer! We felt like part of the family. Location was great and indoor pool was huge and deep (much bigger than most hotel pools) with a very nice jacuzzi. King bed very comfortable. Building is older but looks recently updated and maintained well and served our needs perfectly. Will be back to Estes and Rocky Mountain Park Inn.

This place is almost as old as I am and I'm soon to be 50. A hardly renovated Holiday Inn, this place is old, old, old. Even the lamps and phones are dated. I bought a denver daily deal, being told that this hotel went for 170 a night. More like 70 a night. Not happy.

Bedbugs in room. Staff are generally nice and helpful, but have apparently had no training on bedbugs and what travelers need to do when they're encountered to keep from spreading the infestation.

I was here for a conference in Aug 2009, and after 5 nights I was covered in red, itchy, sore welts. This was diagnosed by my doctor back in Ohio as BEDBUG BITES! These have become infected, now on a bunch of meds to clear up the welts. I do not recommend this hotel!!

All I can say, is thank goodness the price was greatly reduced for the off season. 1. The pool was 72 degrees - the heater had been broken for 3 days - although I called the day before and was told all was good to go. The pool and hot tub being the reason we were staying here. 2. The hot tub was 107 degrees - scorching for 2 little kids. 3. Both were filthy as heck, hairballs, black stains around the edges (like a bathtub ring), slimy floors. 4. The elevator smelled like 10 years of stale smoke. 5. The hairdryer in our room was broken. 6. The free coffee and cups in our room still had coffee from the last user - yes, even the cup had coffee still in it that my 2 year old found. 7. The food was marginal, thankfully the winter special had the kids eat free and 2 for 1 for the adult meals. 8. The pillows were lumpy, the beds hard, the carpets in the room dingy, the tile in the bathroom stained, the grout was stained and cracked. 9. Breakfast was actually great - the buffet was well priced - kids free again, the made to order omlets/eggs and waffles were wonderful as well as the variety of fresh fruit on the line given it is January. 10. A never ending supply of hot water in the room so the kids did have great baths even if the pool didn't work out like we wanted.

Obviously few people write reviews because I spoke with multiple customers who were not happy about their stay. The elevator didn't work and had been out of service for some time according to 1 customer. Another complained about the condition of the pool, etc We were assigned rooms on the 4th floor(no elevator) and told that we could be accommodated on the 1st floor, which turned out to be a basement in the back building. The back building was dark and smelled bad--lots of dogs and little light and I don't know what else. When we indicated that we were leaving, the mgmt finally "found" us a room in the main building on the 2nd floor (only 1 flight of stairs to carry our luggage), and the room was adequate. Of course, some other unlucky customer was probably sent to the basement. The breakfast buffet was good, and the location was convenient, but so were the locations of the other hotel/motels in Estes Park. We didn'ty expect as many animals as were there, but we are dog lovers and in our area they were all well behaved. We certainly would not stay here again unless it were an emergency.

We were treated Excellent and taken well care of. Met a man there that worked at the front desk that was originally from the area close to where my husband is from... Super wonderful nice person...Thanks for a great stay...

If you are looking for a family friendly resort hotel and good value for your travel dollars, the Holiday Inn Rocky Mountain Park offers comfort and excellent service. Management makes all the difference and the staff has been well schooled in courtesy and kindness. The food is not the usual Holiday Inn menu and we had some great meals on the fine dining side as well as excellent appetizers and drinks in the bar. Whereas we felt fleeced and rushed after dining at Mary's Lake Lodge, we enjoyed superb cuisine and attentive servers at the Rocky Mtn. Park Holiday Inn. Another plus was the Internet service in the handsome Lodge lobby. While one of us surfed the web and sent email, the other settled in with a book by the fire. Great decor and value -- this is a gem in the Rocky Mountains.

We were here last summer (aug 2006), and the hotel was under different management (OK, bad management). Well, it's May, and there's new management! The staff was super-friendly, and the Friday Buffet was wonderful! I am glad we tried this place again. The kids love the pool, and we like connecting rooms that close. Let's hear it for the New Management!!!!

We picked this hotel because of the pool and it was really cold, so we didn't spend as much time in it as we wanted to. Otherwise, everything about our stay was great! I would stay here again!