So right for so long goes so wrong
By A Yahoo! Contributor, 8/20/06
First, let me say that, overall, I love Ventana Inn and have often recommended it to friends and associates who visit from here or Europe. The views and the location are unique, the food is usually fresh and well presented.
That being said -- the restaurant staff is sometimes so inconsiderate and thoughtless that it staggers the imagination. The last time I was there, I took a younger friend for her 35th birthday. She was moving away to the east coast and Ventana was her choice to say "goodbye" to California. We were seated on the little side balcony, very private and special--except that the staff came out every few minutes, talking, and even argueing about internal staff problems. Then, unbelieveably, and even in spite of our polite but fervent request that they please wait for obvious reasons -- just after our meal had been brought to our table, they decided to lower the canvas awning -- and we were drenched with the remnants of that mornings early rain. Us, our meal, our spirits. I haven't been back. For me, la ventana is closed.