BEST WESTERN PLUS Palm Desert Resort, Palm Desert

We visited Palm Desert, CA., to attend a wedding being held at a home next to nearby Hwy 74, and after doing market research of surrounding hotels, we found the Best Western on Hwy 111 to be the best deal. We looked at cheaper hotels in surrounding towns, but after reading the comments about gang activity we opted to pay a little extra money and stay at the Best Western, and it was money well spent. We had no trouble with gangs, or graffiti, or riff raff hanging around in the shadows. Parking was tight. Each night we stayed there we were the last ones to get back to the hotel, so we had to park way in the back lot away from our hotel door, but we felt safe leaving the car there. In fact, as far as safety goes, we really felt completely safe there. The pool was cleaned daily and even though the motel was dated a bit, the architecture around the pool was beautiful. What struck me most was the attention to the grounds keeping. All the planter beds were extremely well kept, raked, and weed free, and the lawn was impeccably mowed. The place looked clean, and smelled clean. I'm a real big fan of food, so when I saw the breakfast area in the morning I was very impressed. There were two guys behind a counter who would cook eggs and pancakes and bacon for you for free. It got kind of crowded in the dining room as people were jostling to get their orange juice and cereal, milk, coffee, and silverware and wait in line for the cooks to cook their eggs, but I would totally recommend the breakfast. The cooks weren't French chefs, but they consistently cooked my eggs the way I liked them for 4 straight mornings. Sure, there were picky people who when they got up to announce their order, they would try to order omlettes and go on and on, but if they read the menu they would see, THEY DON’T COOK Omlettes. The line got pretty long, so when someone got up there and started being picky you’re like, come on, pay attention to the menu and order from the menu. The rooms were clean, but make sure you stay on the 3rd floor if you can. If you're on the 1st or 2nd floor, then you're subject to hearing someone with blocks on their feet above you. All in all, we had very good experience at this hotel.

places that accept pets often have odd odors, not this one. our suite was clean and comfortable and as a bonus our favorite restaurant, ruth chris, is directly across the street.

We went with a large group of people who took several rooms, and this is the consensus: What liked: good location What did NOT like: Hotel claims to provide full breakfast, but you must choose from fixed breakfast types (example: if you ask for eggs, you cannot get a piece of fruit, or even a bagel because they only come with other fixed breakfast types; plumbing horrible - very loud noise of pipes rattling whenever adjacent or upper unit uses any plumbing, causing a wake-up in the middle of the night & well before dawn; pool not heated enough for infants and minor children, and pool dirty at bottom; internet connections inoperative; sofas old and cushions sink into sofa bed; TV remote only goes forward so must go all the way through channel selection to go back to a previous channel and sometimes remote did not work at all; water in sink and shower took long time to get hot; trash not cleaned out of room before new occupant took over; as occupants traverse walkway on second floor, there is no sound deadening covering to curtail the noise of footsteps, etc. Unfortunately, making a complaint to the front desk resulted in no calls or messages, and the staff and management of this Resort seem to be operated by very young adults and not seasoned hotel operators. Should we say any more? We would not recommend Hotel to anyone.

Clean, quiet,nice swimming pool, the breakfest was good.....good location.Did not find anything I disliked....Will stay there again.Small shopping center very close by and easy access to other places..

Yikes. Best Western Palm Desert Resort is terrible hotel. Cockroaches in the room. Rude staff. Water leaking out of the ELECTRICAL connection of the iron. When staffer brought a new iron, she thrust it at me, while continuing to chat on her cell phone. When my husband complained that one computer key card didn't work, clerk accused him of using it wrong, but refused to replace it or come to the room to test it or help. Maid, in morning, repeatedly knocked and woke us up, but there was no "do not disturb" sign available, and she ignored pleas through the door to leave, in English and Spanish, until I finally got up and opened door and told her to please let me sleep. She gave me dirty frown, then walked off. No apologies. Toilet cycling on and off, also waking us, so I fixed it myself. Shower suddenly turns icy cold, apparently when neighbors flush a toilet. When I complained to front desk about this list, clerk finally apologized, but said there was nothing they could do. Oh . . . the wi-fi connection worked great. Stayed there in May 2007, rm 121.

I can't remember when I've found a room with more stale air. Physically, the hotel was average and a reasonable value. The landscaping was lovely and the pool creates a nice centerpiece but if you're looking for a comfortable stay in the desert at a reasonable rate, shop around for a newer hotel with better room aesthetics.

I went there on May,1. The hotel is great, quiet, clean, and safety. However, I got upset feeling when I ate breakfast. I ask chef for more, then he was so mean and rude.

I got this room without a lot of advance notice and got a great rate. They have redone the rooms and it was a nice place that didn't cost a great deal.