If You Want A Good Wedding, Don't Have It Here!!!!!
Wedding, what a special event for a whole life! A lot of people may only have one only chance to have it, but Radisson Hotel Newport Beach totally disappointed us!!!!! The promise is never a promise, on the wedding day, there are at least 3 or 4 event happened at once, the service at the reception was extremely slow! Especially, the catering or wedding manager, Frances, has made statement and special request on the contract, but a lot of things were messed up! Servers were short, they served the groom and bride the fastest but the guest, they served the better look salad to the bride and groom but the guest! Because of their delayed service, the steak was hard! Anyway, there are more mess up than I can say! If I can ever live once more, I'll definitely not go to the same hotel for any special event. In this hotel, I don't see any TRUST, PROMISE, nor SERVICE!!!!!