overpriced, bugs, average quality, rude staff
I stayed at the Red Lion recently for a week and am sad to say that I do not recommend this hotel. They need to lower their rates (or upgrade the rooms and amenities), include breakfast, and get at least one or two professional mature employees at the front desk.
The hotel pricing was really expensive compared to the other hotels in the area and I met some people who used the ivisitredding website to find extremely affordable accommodations in the area, which I will use next time. I only booked here because I have a friend that used to work at the Red Lion in Portland and wanted to give it a try.
Every experience I had with the front desk was impolite, rude, and most of them did not seem knowledgeable beyond the basic check-in. The staff only smiled when I gave compliments, and didn't even give full sentences when I had questions (one of them didn't know the answer to my question and then just walked away and ignored me). The housekeeping staff however, were really friendly and went out of their way to care for the guests. It's too bad they can't switch the entire front desk staff with housekeeping.
The doors of the rooms are high off the ground so you can clearly hear everything in the hallway, which makes sleeping difficult when there are noisy people walking through or children running amok.
The furniture and carpeting is a bit old, but relatively clean. The amenities are average (toiletries, towels, etc) compared to all the hotels I have been to (I used to be a flight attendant). And I spotted bugs in the bathroom throughout the week.
The business center and gym are small, but the outdoor pool looked nice.
One of the only pro's for the hotel is its breakfast buffet. It was pretty good and included eggs, potatoes, sausage, bacon, breakfast sandwiches/burritos, pancakes, cereal, yogurt, soy milk, coffee, Starbucks teas, juices, bagels, scones & danishes. For $5, they should just include it complimentary in the excessive room rates