Ramada Inn Burbank Airport, Burbank

I checked out and left my bags in storage so I could take care of some things downtown. I came back several hours later to get my bags and was told that I owed $150 for damage to a desk chair. According to them I somehow ripped a chunk out of the back of the chair. I have no memory of doing anything that could've damaged the chair. The damage was substantial enough that you couldn't cause it without noticing it. Furthermore, the chair wasn't even in the room when they showed it to me. I had no way of knowing if it was even the same chair that had been in my room. Additionally, the chain lock on the door was broken, the volume button on the TV remote didn't work, the coffee maker and shower were filthy, and the bathroom was infested with ants. I regret staying at this dump just to save a few bucks. Now I'm going to have to waste my time fending off their attempts to collect on this bogus damage charge. If you have to stay here, make sure that before you check in you do a walk through of the room with an authorized employee and document in writing the damage to the room. Do the same thing when you check out.

I really don't know where to begin, the area looks like a crime scene out of a movie. The parking lot is small, which is also being used as a dump site for broken pieces of used hotel furniture. As soon as we entered inside our room- the heat practically knocked us over- it appears the cleaning service folks turned on the heat full blast during the Burbank heat wave (such jokesters those housekeepers are). The room had a funny smell, still not 100 percent sure what that smell could have been- it had the odor of death with a slight hint of a used outhouse. The room furniture brought you way back in time (my guess would be about early 70s). The bathroom had weird mold growing on the walls, and inside the shower. The toilet seat was broken and had been put back together with glue. It also looks as if it was touched up with some dollar store white-out. The bed sheets had some unusual stains on them, but probably being that they were the same sheets used in the 70’s one can expect such stains. The carpets looked as if they had been stolen from a cheap run down Las Vegas casino. The window drapes were filled with dust, by merely moving them- tons of dust filled the air within the room. The worst part of the stay- was the horrible infestation of ANTS. Ants were everywhere and got into everything. No, I would not stay at the Ramada Inn ever again. I honestly think sleeping in the small rental car would have been better. The only good thing I could say is that the young man at the front desk tried to be somewhat friendly with recommending a nice restaurant up the street; turns out that restaurant was a local Jack In the Box- which was a lot more promising then the raunchy motel. This hotel should be demolished, and a nice homeless shelter should be built in its place.

Apparently hanging a "Do Not Disturb" sign on your door means that housekeeping will not knock on your door, but go downstairs and CALL YOU while you are sleeping. I work the night shift and told them when I checked in that I sleep during house keeping times and did not wish to be disturbed. The did it not just the first day, but every day so far. (it's day 4....) And yes I complained to the front desk starting on the first day. Some service!! oh, and the food at the restaurant? Awful... The chicken Parmesan was more like rubber parmesan. the waiter took his break right in front of me... and I was the only customer there. I figured that cheesecake would be hard to mess up right? nope... it was frozen solid... and an hour later I had a very unhappy stomach. I'm here on corporate lodging, but if I ever have a say, I'm not coming back, and I definitely wont spend my own money here... oh, and I forgot about the swarm of bees my first day in there... had to change rooms...

This place is not worth you spending any amount of money on. The room I was given smelled dirty. The rugs were old, worn looking, extremely dirty and could not be walked on bare foot. The bathroom floor felt sticky. The toilet needed repair. The linen on the beds smelled and the fitted sheets did not fit. The elevator is slow and just about everyone used the stairs instead. The parking lot is small. Also beware of those famous hidden fees! We went through travelocity to book and purchase our hotel room in advance. We had to pay an additional $50 when we checked in to the hotel.

The room interior is OK. But the hotel exterior is awful. The elevator paint is chipping off badly. The carpet in the hall seems very dirty.

Do you not stay at this hotel. The neighborhood is awful. One night there were six cops dealing with a "dispute". The place is ghet-to. It smells horrible and is very unclean.

The hotel was given a 3 star rating. For what? The ants we found in the bathroom? The dirty tile in the bathroom? The hole in the wall with the piece of wall paper that was supposed to cover up the hole on the floor? The dirty carpet? The overall cleanliness of the room was not up to a 3 star standard in my opionion. The entire facility looked very unkept and overlooked. Ramada Inn needs a total makeover.

as I walked by the elevator and saw the "out of order" sign I could hear Al Pacino's voice saying "you're out of order, this whole hotel is out of order"....only one towel in the room with two double beds, handle to the toilet fell off, handle to the sink fell off, remote control for TV only chnaged the channel....hit the volume button, channel changes, but only down...my room keys were deactivated 12 hrs before checkout...high speed wireless internet service works 6-8 hrs per day....the whole hotel is out of order...they should call it Ramada Third World....okay, okay Alfredo at the front desk did go out of his way to be very helpful....Don't stay here unless you have no other choice... Michael Hayes Room 240 June 24, 2006

We stayed at this hotel in July 2004 while on vacation; I am sad to say that our decision was driven mostly by cost. I won't make that mistake again. I broke my toe on a door-stop stupidly placed by the toilet. Letters to Ramada Inn corporate and this hotel (simply to suggest that they remove the doorstops - I was seeking no money) were unanswered or form letters - Ramada Corporate didn't even know who the current manager of this hotel was. My Burbank friend tells me that this neighborhood is bad; believe it or not, a Burbank cop was actually killed ont he hotel premises. I won't stay at a Ramada ever again and I strongly suggest that you give this one a big pass.

The pillows were paper thin, it doesn't even feel like you have anything under your head. Blankets were rough, and the bed was just not comfortable. Everything else is what you'd expect from economy accomodations.