Marina Del Rey Hotel, Marina del Rey

Assumed for such a nice venue the accommodations had to be nice...was surprised at how wrong I was. I have pictures to prove it. Wall paper is stapled to the walls, ceiling is rusted and peeling, same in the shower. Dark room, uncomfortable, bed, and walls like paper...I can hear my neighbors and their tv. Less than 20 channels on tv. And to top it off the hotel restaurant is closed due to carpets being replaced and is being "reassembled" in a conference room with buffet style only...no thanks! To top it off the hotel manager brought hand printed notes telling us as much after I was already in bed. I really wanted to like this place...but was just disappointed overall.

I never take the time to write a review. And usually when I read reviews, I assume that only the worst stays are ever talked about. Well, if you read the reviews, it’s all true. Our room was infested with ants, had mold in the bathroom and around the window, the heater didn’t work, the baseboard was ripped up, the carpet had holes in it, the windows were single pain and water leaked from them (it wasn’t even raining). After getting quite upset, management finally gave us a new room, the only “upgrade”… this one at least didn’t have ants. The location is great, but you can stay at a Motel 6 for half the price and it’s the same quality. There is a Best Western just around the corner….. it’s a much nicer and safer bet. Please don’t make the same mistake I did and assume that the negative reviews are just over dramatic…. I promise, they were dead on.

The location is terrific. However, the rooms are much as you would expect for the price --- like a cheap motel room. The service was horrible; they treat you with suspicion, instead of with graciousness. I fell asleep with the television on, and apparently one of the other guests complained. So, instead of a courtesy phone call, the manager and two burly security guards showed up at my door at 3:30 a.m. to wake me up and demand that I lower the volume ... I was outraged! I will never stay here again!

First off.. When I entered this place I was greeted by a girl who looked like she was in pajamas, and I was a huge hassle by standing there waiting for service. Second I was told $159 for the night, however when looking at my bank statement they charged me $229??????? The hallway I was staying in was horrid, the ceiling near the end had evidentaly collapsed so they had strung up what looked like a bed-sheet to cover it up. They could have taken my overcharged rate and paid someone to fix it in one day!.. Nothing in the form of a complimentary breakfast. WAS NOT HAPPY AT ALL!!! Left the place feeling taken advantage of..

the hotel was old and worn out. carpet needs replacing. rooms are dirty and outdated. not helpful and rude staff. the rugs had stains and so did carpets. a/c didn't work. tv didn't work. peeling paint. beds sheets where to much of starch in them. walls where dirty. telphone didn't work. bathroom had mold curtains where dirty. there where fleas and ants everywhere. don't stay here! i checked out and when somewhere else!!!!

I DON'T EVEN KNOW WHERE TO START ON HOW BAD THIS ROOM AND HOTEL WAS. OUR AIRCONDITIONER NEVER WORKED. AFTER 3 DAYS OF COMPLAINING ABOUT IT THEY FINALLY TOLD ME IT WAS BROKEN AND THEY KNEW THAT THE 1ST DAY I COMPLAINED. THE TV DIDN'T WORK AND WHEN I CALLED FOR SOMEONE TO FIX IT, HE ASKED ME IF I HAD TURNED IT ON. THEY DIDN'T EVEN COME FIX IT UNTIL THE NEXT DAY WHEN I CALLED AGAIN. BETWEEN THE DIRTY CURTAINS AND STAINED CARPETS WHAT TOPPED IT OFF WAS WHEN WE WENT INTO OUR BATHROOM THERE WAS A MUSHROOM GROWING OUT OF THE WALL BECAUSE OF THE MOLD. DO NOT EVER STAY HERE!!!

Upon entering our room we were greeted by 6 iron stains on the carpet and stains all over the bottom of the drapes. It was one blunder after another staying here. We kept being told that just about everyone was new. Don't really buy that! Several times our key did not operate the door and we had to go down to front desk over and over. We were not the only ones. Someone put a "hold" on our phone calls without being told to. Place is quite shabby..not at all like the photos I saw on Hotels.com. Rooms were never made up until after 4 pm. The positive point..the bartender Felix. I was there to visit my sons living in the area so I did not let it get me down. Who the heck rated this place 3 stars on Hotel.com??? I gave my review to them, however I do not see anything negative about this place at all. Hmmm I wonder why? Onc computer to use the internet and the cost is exhorbant. How can they bill themselves as a Business Hotel? If someone buys this place and fixes it up, I would consider returning.

THE ROOM NEEDS A TOTAL RENOVATION... IT SMELLS AND SOME PART OF CARPET WAS WET..LOTS OF SPOTS EVERYWHERE. THE BED IS FALLING APART. THE BATHROOM WAS NOT CONFORTABLE EITHER NO PLACE TO PUT YOUR SOAP AND SHAMPOO. WE PAY $176.00 A NIGHT AND IT;S NOT WORTHIT, MORE LIKE A $30.00 PRICE. DON'T EVER STAY AND PAY THAT MUCH. FRONT DESK PEOPLE WASN'T TOO FRIENDLY AT ALL, WE RESERVED FOR TWO NIGHTS, THE 1ST DAY, FRONT DESK PEOPLE CALLED MY ROOM AT 7:00 A.M. TELLING US TO LEAVE OR VACANT THE ROOM BECAUSE WE ONLY HAVE ONE DAY RESERVATION, I TOLD THEM I DO HAVE TWO NIGHTS RESERVATION, THEY HAD TO CALL ME 3 TIMES AT 7:00 A.M. AND FINALLY APOLOGIZE FOR THEIR MISTAKES. THIS IS THE WORST HOTEL I;VE EVER STAYED WITH. VERY DIRTY AND SMELLY. WORST OF THE WORST OVERALL, I WASTED MY MONEY, DAYS INN IS A LOT BETTER. THEY SHOULD NOT CHARGE PEOPLE MORE THAN $50.00 . NOT WORTH IT

its wwas fun me and my friend had a party

We checked in for three nights and had to check out early the first morning. We were on the second floor of a three story building. There was extremely loud noise coming from above our room. We called the Front Desk and Security was dispatched. Security located the problem but Mgmt was unwilling to do anything about the problem because the noisemaker(s) was the son of the hotel owner (who was staying in a wing of rooms that have been redesigned for the owner's use who is a member of the Saudi Royal Family). We were told "he is not of this country, nothing can be done" and "that soon the noise will stop, he sleeps all day". They did offer to move us in the middle of the night to another room but it was smoking room and also hadn't been cleaned! I even went to the door of the rooms where the noise was coming from and pounded on the door asking the person(s) to stop. I was told "don't you know who you're speaking to". As if I care who this person claims to be or that it makes any difference that he is a "Royal". Initially, the noise stopped after my first door pounding but resumed a short time later and continued through the night. The rooms were not very clean and the property is in need of renovation.