Anabella Hotel, Anaheim

I stayed at the Anabella Hotel for a week while visiting Disneyland with my boyfriend. Although the hotel was extremely busy, the front desk was friendly, and the cleaning service was fantasic. My only complaint was when room service arrived, our food was cold. But it wasn't a huge issue. While driving around Anaheim, I saw many hotels my boyfriend and I were considering online, and realized the Anabella had the best location if you plan on going to Disneyland! My stay was amazing. Next time I'm in Anaheim I will be sure to stay at the Anabella.

When I first found out that I would be staying here from Hotmail.com which doesn't tell you what hotel you're staying at until after you book the room, I was really nervous and worried that I my birthday trip was going to be ruined. However, my boyfriend and I enjoyed our 3 night stay here. It wasn't as nice as staying at the Marriot or the Hilton, but for the $88 plus $11 parking fee that we paid, it was pretty good. (Note: Almost all of the hotels in the area charge a parking fee. When we stayed at the hyatt and at the hilton the parking fee was much higher.) From my own experiences and what I've read from other people's reviews prior to my trip, I think that I would probably recommend this hotel only for couples or singles. People with children and larger groups seemed to have more problems. The staff was very friendly to us, and the room was very clean. The rooms are on the smaller size but are furnished nicely. Good water pressure in the shower, which unfortunately has only a window to vent out the steam etc. instead of a fan. My only real problem was with the pillows which I found too firm, although my boyfriend didn't mind them at all. The rooms operate on a key light system to turn stuff on, so if you're AC/bathroom lights don't work, make sure someone put a keycard in the slot before you call to complain. The walk to disneyland is about a fifteen minute walk, and it's best to cut through the California Grand hotel as you're walking up Walnut. By going into the hotel and turning left through the atrium area, you'll pop out in the middle of Downtown Disney, shaving off ten minutes from your walk. I didn't think it was a hard walk at all, but if you have small children, it would probably be a problem. There is a shuttle option next to the hotel, but that shuttle doesn't seem to come by frequently, so it's faster to walk to the parks. All in all, we would probably stay at this hotel again, as long as the rates for the room were around $80 a night. If the rooms cost a hundred, then you might as well bail and stay at the marriot which has a shuttle to the park. It was very quaint and pretty looking, but didn't have that large hotel feel to it that I sometimes feel like.

The customers do not come first here. Once you arrive, then they tell you that there is a parking fee. A parking fee?? What...are they renting to the homeless. Where do they think we are suppost to park? As far as the room itself, my garage is cleaner. Leaking plumbing, burnt out lights, bugs, only a few tv channels, no microwave, queen size bed was actually a full. Hated this place so much we checked out a day early and they still are trying to charge us. Having to go through our credit card company to resolve. We ended up going a block away to Stovals Best Western and that place was great! Large clean rooms with top notch service. The only good thing about Anabella's was it's location however, not worth it.

Queen bed was a full bed, small room, no microwave, light bulb out, shades broken, bugs in corner. Reserved for two nights, wanted to leave early but manager said I had to go through booking agent because, he had no authority. The booking agent called the manager, who said we were stuck paying for the unused night because we did not disclose to him about poor conditions. Currently disputing the bill with credit card agency. Prepare to be ripped off, and lied to.

Very disappointed. We called a week early to get upgrades and specifically asked if our 3 rooms would be together. We were assurred twice that they would be. When we checked in one room was downstairs at the other end of the building. We went to discuss it with the "Desk Manager" who had a definite attitude problem, basically called me a liar, and tried to explain to us that they don't block rooms after one of her underlings had actually read a blurb off of their system confirming what I told her. She was very rude, tried to provoke a confrontation, etc. Needs to be fired. The pool was very dirty for 2 days. I couldn't find an ice machine that worked in three buildings. Finally went to the bar. Not that the ice machines were out of ice, they were not even running. Breakfast confusion was rampant. One day it is a contintental set up on tables, help yourselves. The next day it is order from the menu. When we called the night before to see what the plan was for the next am we got exactly the opposite information from what it turned out to be.

There are many charges that they don't tell you about like $11 per day parking etc. They have a very demeaning staff and are not customer service oriented whatsoever. I guess they don't understand that if there are no customers they wouldn't have a job. They are not close to Disneyland as implied and they do not have a shuttle. They gave us incorrect directions and wrong information on character breakfasts. Very disappointing. Will never stay there again.

I loved this hotel, every year we take my son to DisneyLand for his birthday and we have stayed at a few different hotels but this one was awesome. We had a 2 bed suite and the beds we so cumfy especially after walking around all day long. I will definitly come back.

The location could not of been better, great rooms an excellent hotel overall. the only disapointment was we were given a £50.00 voucher to spend on food in the restaurant and we double check with the front desk that this included food sent to the room as well and they said yes! so after a long day we ordered food to the room and again was told that it will come off the voucher all we had to do was tip the waiter. when we left we were asked to pay for our food as room service was not included on the voucher. as you can imagine we argued and argued everyone denied even telling us that food was all included on this voucher ...thanks alot. so beware if you get stung with this make sure you have peoples names and witness's !.

My boyfriend and I planned a 3-Day getaway to California in a hour. We were looking for something close to Disneyland and the Anabella Hotel came up several times in our search. It was a great find and the price to stay there was reasonable. We arrived at the hotel after 6 pm, checked in without a problem, and had our room within a matter of minutes. The staff at the front desk was very nice and helpful. Our room was a Concierge Club Anabella room and it was packed with amenities. The hotel itself is a beautiful mission-style hotel. Our room was very contemporary and updated with a flat screen TV, lush king bedding, and a full size Granite bathroom that blew us away. It was beautiful! The room was perfect and a total surprise. We weren't expecting it to be so nice! We have stayed in other hotels before and have never been so content. After we settled into our room, we took a walk to the Tangerine Grill -- the hotel resturant. We had a wonderful dinner there and the service was good. (We went there again for breakfast the next day and also enjoyed Coco's Resturant right across the street the following day.) Afterward, we decided to see for ourselves how far the walk to Disneyland was from the hotel. The trek was a little long, but highly enjoyable. There was plenty to see (lots of Mickey shapes to uncover!) and the plants and trees by the sidewalk was like walking through a garden. It was also a beautiful night and we took the opportunity to enjoy it. After our walk back to the hotel, we decided to hit the pool and jacuzzi. There are two pools on the hotel grounds. One is for families and the other is for adults. The adult pool is nicely tucked away, but lacks a jacuzzi. We tried them all and enjoyed the jacuzzi the most. We used it every night during our stay there. There were plenty of towels each time too! The Anabella Hotel was such a great find. If you are looking to getaway for a few days I highly recommend this hotel. We enjoyed it (Disneyland too!) and had a wonderful time during our stay there.

This was the first time staying at the Anabella and will most likely stay there again. We stayed in a Concierge room which was very nice. Our friends stayed in the room next to us as we had requested before hand. The room was clean, housekeeping was very good. I am a smoker and found a little area down from the pool for smokers which was nice. The location was great. The bus stop for the shuttle to Disneyland was by the entrnce to the hotel or we walked the 10-15 minute walk. The only thing that needs a bit of help is the long wait for our food in the Tangerine Grill, (when there was only a few people in there eatting) All in all it was a great hotel!!!