Hotel del Coronado, Coronado

Our room was extremely small, no balcony - the air was not turned on when we arrived. There is no breakfast service. Only a buffet or starbucks takeout. No comfortable place to sit and enjoy the view of the Pacific. Overwhelming amount of day trippers making it difficult to navigate the pathways. One person at the pool to both get drinks and fetch food orders from the kitchen resulting in a perpetual sign that they will be returning shortly. The self service water had no ice and was on empty.Only one restaurant open for dinner, Stillwater. It was fine for lunch but there is no dining variety. Much is down at the heel. It was historic but not elegant. Visit but don't stay

To celebrate our wed. anniv. we wanted to stay in a classy hotel and booked 1 night at the Del. We had never stayed there before and were looking forward to it. Our room was nice, overlooking the courtyard. However, that night there was a Halloween party in the Crowne Room and the music was excessively loud, blaring across the courtyard and vibrating the buildings. As the hotel is wood construction and built around the courtyard it is an acoustical nightmare. We could not sleep. We called Fr. Desk and they said they would send Security to ask them to turn music down but they didn't. I went down to Fr. Desk and asked again; instead of managing the party noise they offered to move US to a different room but WE should not have to move in the middle of the night in an expensive hotel; we were not at fault here. They said they would send Security to the party again. Still no change. Went back to Fr.Desk and demanded to speak with person in charge. Banquet mgr. came and apologized, said he would tell them to close the doors but people would still be coming/going through them so we would still hear the noise. He also adjusted our room charge but that wasn't going to solve the noise problem. Even after the party ended party-goers were still hanging out in the courtyard talking loudly. One of them had a room across from ours and had guests coming & going until 3 a.m. while hotel staff rolled noisy carts across the courtyard as they cleaned up. It was the WORST EXPERIENCE we've ever had in a hotel of this class. If we wanted to stay somewhere noisy we could have gone to Vegas. But we chose the Hotel Del Coronado for its beauty and heritage. We were extremely disappointed. Banquet revenues may be important but guests deserve better service for the amount of money they pay to stay here. They devalued us instead and ruined what was supposed to be a happy occasion. We will never stay there again.

The hotel was charming and well maintained. History of the place is facinating! L. Frank Baum wrote the Wizard of Oz while staying at the hotel... "Follow the yellow brick road" was the directions to the Pool area in 1900 and he designed the "Crown Chandeliers" in the Crown Room. Thomas Edison supervised the electrification of the building. Dinners for Charles Lindberg pictures on the wall along with many presidents and movie stars. Marilyn Monroe, Tony Curtis, Jack Lemmon made "Some like it Hot" there - the band played in the Crown Room. We rarely ate at the hotel but enjoyed amazing Breakfasts at Clayton's Coffee Shop and a lovely dinner at Chez Loma. Plus excellent shopping on Orange Ave. All within a short walk from the hotel. The mornings were a bit brisk for these Texans but the afternoons were just delightful! Definately will return again!

The hotel is in desperate need of repair, new management, and motivated staff.

I have been on the beach at the Hotel del Coronado. What is one writer talking about that it is a man-made beach!? The hotel is right by the ocean and the beach stretches for miles! It is NOT man-made.

i loved it,i think it is wonderful.The resort rooms are vary fresh and clean, and the hotel is filled with charm. I would return .

This place is wonderful. The grounds and rooms are beautiful and the staff is very accommodating. Worth every penny!

Union Local 30 has some sort of action underway and are yelling at guests thru loud speakers to check out....not the sort of environment you want to bring your family to on vacation. Housekeeping does a poor job, walls are so thin you hear the conversations in the adjoining rooms, food service is mediocre at best, wireless internet is so weak you can't stay connected, etc., etc.

My wife wanted to stay at this hotel for nearly 20 years. After putting aside some… a lot of money, we went for our 20th anniversary along with our seven-year-old daughter. Before leaving, my wife called the main number and asked if we would need reservations for dinning or kid’s activities. We were told that as guests of the hotel, we wouldn’t need them and it wouldn’t be a problem. Wrong! Dinning without a reservation was a problem and the kid’s camp was “fully booked” when we called to sign up our daughter. Although the accommodations are nice, the hotel was crowded with so many kids, that it had exactly the same overwhelming feel as Disney World. For the evening of our 20th anniversary we went to the “signature” restaurant 1500 Ocean. My daughter had taken a late nap, so we arrived shortly after 8:00 pm. Although, most of the tables were empty, we were told it would be a few minutes before we could be seated, because we didn’t have a reservation. After we were seated, it took a long, long time to get something to drink, some bread and to place our order. In fact my wife, who has the patient of a saint, began debating as to whether we should just leave and go to the “casual” restaurant, Shearwater instead. In all, the meal took nearly two hours and we were forced to make at least three comments to staff about the inattentive service including asking twice for a waiter to come by the table. The food was good, but I am not exaggerating when I say that the service at our local Cracker Barrel is exponentially more attentive than what we endured at 1500 Ocean. Given the cost and ballyhoo associated with this “signature” establishment, the level of service was so far beyond unacceptable that I can’t begin to put it into words. The fact that the restaurant was nearly empty leads us to wonder how much worse service must be when it’s busy. Bottom line: Unless you want to spend an enormous amount of time and money for poor service, eat somewhere else. Shearwater was a much better experience, though only the dress is casual, NOT the prices. The best dinning experience we found was a place across the street called the Brigantine Seafood House. It was everything 1500 Ocean wasn’t and even though it was crowded, service was excellent as was the food. Perhaps the most amazing part of our stay was when a fire alarm was triggered one afternoon. After my wife fled the premises with our daughter, she was actually admonished by concierge who told her that she should have waited in the room for instructions and that it would be a really “bad thing” if all of the guests headed for the exits upon hearing the fire alarm. Are you kidding me?! I usually stay in average hotels when I travel (2-3 diamonds) and once a year, we try to go somewhere really nice like the Greenbrier or Grand. Overall, I’m not demanding and generally easygoing, but based on the five nights we spent at the Del, we have no desire to return.

To Del Coronado Management, We've been a frequent customer of the Del over the past several 4th of July holidays and I have enjoyed them thoroughly. We keep coming back. However, I must say this years stay at the Del has been the most disappointing we've ever experienced, not just at the Del, but anywhere. We travel the country and stay at hotels and resorts that respect the privacy and needs of their guests. The Del is Americana, beautiful, family oriented and that's what motivates us to return, the whole experience. Today, 7/4, we heard "music" blasting from a beach party and were unable to dine outside, enjoy our balcony, the sunset, etc. without being subjected to this horrendous, outrageously loud and pathetic "music". The "DJ" was screaming into the microphone all afternoon and early evening. What the heck is "de hump, de hump"? Sickening. I would call the police if we weren't on private property. For the past 7 hours, I've been subjected to loud rap, disco, etc. music, some distasteful and definitely not relaxing. We cannot enjoy our room , anywhere on the grounds, restaurants, etc. without the blaring, obnoxious noise generated by this beach party. When we booked our room, we were unaware of this party booking and would not have reserved a room for this weekend had we known this party was taking place. This is not what we paid for. This has ruined our weekend. Very sad that this the Del has resorted to this level for revenue. I look forward to negotiating a credit for our stay.