Four Points by Sheraton San Diego, San Diego

We have stayed at this hotel in the past, the hotel looked tiered, what a surprise to see the new look and class renovation. service was impacable and clenleness was perfect. I highly recomand this place.

The service was adequate. The hotel provided transportation from the airport and to the zoo. The drivers were very friendly and informative. The hotel's amenities left a lot to be desired. There was no internet connection during our stay, the TV reception in our room was horrible, the bathtub was dirty and discolored, the golf course looked miserable. IF you want to stay at a place that has nice accomodations, look elsewhere.

We had stayed at various Sheraton Hotels in the past, and expected this one to be of the same caliber as we knew of the Sheraton name. However, our stay was less than comfortable, the rooms were NOT well cleaned, the toilet had a seat that was literally deteriorating (yuck!) and we were shortchanged towels every day of our stay. The hotel was sparcely decorated and reminded us of the hospital setting in the movie "One Flew Over the Cuckoo's Nest". What a disappointment. We will not return to this hotel if we visit San Diego again.

While the hotel was convenient for venue we were attending I would not plan on staying at this hotel again. The rooms were not as advertised, only some of the rooms have microwaves and refrigerators. The rooms were a bit dated and well worn. The wireless network only worked in certain areas of the hotel and you were charged for wireless; however, you could use a LAN line for free if you like. Requests from the staff were not fulfilled in a timely manner and multiple requests were requried. Additionally a maintenance request was ignored all together. All interactions from the front desk staff were rude and unprofessional. Unfortunately, this was the host hotel for our venue therefore several events were hosted at this location. The same service and value were represented at each event.

The entire staff of this hotel went above and beyond expectations to make our stay the best ever. I highly recommend this hotel. Clean rooms, excellent staff.

When this hotel originally opened in the 1980's, Miami Vice and Art Deco colors of salmon and teal were all the rage. This motif extended to the rooms, lighting fixtures, the carpets and the nightclub. Gone are those days and the property now relects a more mainstream look reflecting the business community surrounding Montogmery Field. As a result you won't be wowed or dissapointed with your stay here. It is either a great location, if you happen to be flying into the airport, or an inconvenient one somewhat far from the tourist destinations of San Diego. Do your homework before arriving at this inland hotel away from the water. As for food, go to the great aviation themed restaurant 94th Aero Squadron on the opposite side of the field; Cuisine de Four Points is not their forte.

First off, the layout of this hotel looks like it's a converted office building or mini-mall. The hallways are extremely wide, as wide as the hallways in a mall. And they were noisy because of the echoes. When we first checked in, they gave us a room that was already occupied (and someone was showering!). I couldn't imagine what I would do if it were me who was showering! When we came back to the front desk, they blamed it on housekeeping and issued us another room. The floor was slightly damp from previous steam-cleaning, and there were still red stains on the floor. Later, we noticed blood stains on the bedsheets and pillows. And two lightbulbs were burned out. There were kids running through the large hallways outside my room all night long. The only good thing about the hotel was the ease of check-out. I told them what room I stayed in, and they said "ok. you're checked out."

I was trying to book my parents a nice room for their one night stay here in San Diego, CA. For $130/nt, I expected more than just "average", which was what the experience was. The decor was awful which really lowered the overall value of their stay. I heard someone say it felt like a jail. No wonder they don't show any interior pictures on their website. I would NOT recommend this place to anyone who is looking for a real San Diego experience.