Not satisfied, hidden charges, poor managment
By A Yahoo! Contributor, 1/5/09
My friends and I stayed at this hotel this last weekend, and left it spotless upon check out. I even made the beds! Upon check out housekeeping "checked" the rooms to make sure they were clean etc, and I was told by the woman at the front desk (wish I could remember her name) that I would be getting my $100 deposit back, the rooms looked good, etc. I check my account balance today and $25 was charged to my card. When I called I got the run around, and after 2 hours finally got a hold of someone that could tell me what was going on. "Two towels had dirt stains on them." I was furious. I had called and complained about the towels being dirty, and none were EVER sent to the room. They claimed they didnt remember my call, and the charge remained. I will never go back.