Knights Inn Downtown San Francisco, San Francisco

I cant even begin to explain how horrible this Hotel was. Nobody around Thought I was going to get mugged. My friend car and four other cars were broken into. A drunk Man pouding on our door. Ripping off my friends credit card for bunk charges. A discruntled man arguing with the front desk to get a receipt. Just the worst Hotel ever.

Found bed bugs on the pillow in room 212 just before climbing into bed. When we called the front desk they were very unconcerned. We had to push to get them to move us. We wanted to immediately leave but due to Bay to Breakers being that weekend everything was booked out. We went and sat in the lobby until they finally moved us. The desk staff how messed up the room was because they had another traveller arriving that night. WTF they were going to put some poor person in there without cleaning or treating. When we asked to speak with the manager we were told he wasn't there. We asked if he could be called and were told no. Spent an uneasy night in a new room. Now my new running shoes, bag and clothes need to be cleaned to make sure I didn't bring any bugs home with me. Called the next day and finally got a manager. He was a total jerk and didn't want to refund any money saying we used two rooms. I was smart enough to get bug photos with my phone and will be sending it to the corporate customer service. Don't be lured in by the cheap rate, bed bugs are not a good trade off.

I have stayed here many times and never had trouble with the Knight's Inn reservation system until October. I had a reservation for October 10, had the confirmation number. Went I tried to check in, the number was not in their system. Since the hotel was booked, I was out of luck. I had a reservation for November 27, and same thing, the confirmation number was not in the system. Fortunately, rooms were available. I was told to call the hotel directly to make a reservation for my next stay. I might go elsewhere. They desk staff seem particularly rigid about the checkin time also.

This place is a no frills hotel, but clean and comfortable. The staff was accomodating and even let me check in early. Great place for relaxing after a day of sightseeing--if you want the Ritz then pay the price!

The website is very misleading. When you arrive it looks nothing like you see on the web. It's dirty and in a very bad neighborhood. The room was terrible. I was laying across the bed when I saw a mouse run across the floor. I politley called the front desk and told them I will be leaving immediately. I was in the room 3 hours before I checked out due to the rodents. I also met with some guys who had previously did some work for them during their suppose to be remodel. They told me that this hotel had roaches all in the walls while they were performing thier construction. I would thoroughly recommend that you stay as far away from this hotel as possible.

first of all,whoever wrote the good comments about this place obviously works there.it was thee worst place we have ever stayed at.when I pulled the blankets back a rat ran out to the back of the bed.I thought I was seeing things but sure enough there was rat poop all over the pillows and blankets.when we told the front clerk what happened he didn't seem to think it was a big deal and gave us a room further down.it was 2 am in a city I have never been to and my fiancé is in a wheelchair so its not necessarily the easiest to just pack up and leave.after night of no sleep when we told the new guy at from t what happened all he could say was sorry and if this was our concern why didn't we leave that night.do not stay here unless you want to share your bed with rodents!

I did not like the hotel due to the fact that I found some bugs in my bed, the room was very dirty, the service war poor because the staff did not make anything to solve our problems

Single guy. Budget travel. Government rate is a steal at $62.00. Normally $116.00. I don't look for or expect fancy service. I want a clean room, good bed and shower. Nothing more and then leave me alone. I like to spend my money on other things Ok rooms are small. I was in a Queen bed room in the main hotel, first floor (room 123). Big enough for one or two. I saw 124 which was a king room and that was a bit bigger located street side. I also got to see the suites in the main hotel and they are not up to par; somewhat older part of the main hotel and older condition. Not much noise from the street or courtyard. My room. I check: sheets clean, mattress looked new. New funrniture. Bathroom was clean and adequate. Towels good but I always take my own. No obvious stains or such. Internet and phones in room. Coffee maker and stuff. Overall clean. Check-in: Ok. Just checking in giving a credit card. Not hard for me! Parking: out early and back around 5pm there was no problem with parking. Area: single man. No problem with area. I think its fine. Probably not for a single female walking around but I stick to the main streets and not the alley ways. I am not sure what " problems" other folks encounter. There are drunks and pan handlers everywhere. I didnt see many. This is a City. I think that there are other areas that are unsafe! If you are from the country and never been to a big city stay you might feel uneasy. Eating: the hotel breakfast is just a snack but I didnt expect anything other than coffee and a danish! I got that. Up the street on the right side of 7th is a place called Custom Burger. Dont waste your time or money. How many guys can it take to cook and screw up a burger? About five! Expensive and not worth it. Few hundred yards up from the Ramada on he left is a Chinese/Vietnamese place: its good and well worth it. OVERALL: good location for me. easy in and out for driving and highway to airport. I WOULD STAY AGAIN.

the location its good if you have a car. the parking space its limited and only one way. Its clean and beds are good after a day walking and driving the city. if you expecting a excelent time go for breakfast some place else because the coffe and breakfast sting.

It was convinient location for my family. No room for luggage, no hangers. Very poor condition of bedding. Noise from people talking in the court yard. Servise was OK.