The Peabody Little Rock, Little Rock

Recently stayed at the Peabody and it was very nice. Exceptionally clean. Ducks are cute and fun to watch. Location is great. A little pricey, but everything very pleasant otherwise.

From the time we arrived until the moment we drove off, we experienced polite and curtious staff. The staff was amazing. The vallets were polite and extremely helpful. After taking our things to the room for us he took us out to the rooftop so my little girl could see the ducks. He was sweet. The maid service was wonderful. The rooms were spick and span, gorgeous rooms. We stayed there four days and it was wonderful. From the room service, the restuarant, the cafe, and the front desk staff were all so pleasant and helpful. The gift shop staff were great as well. I would go back over and over. The Duckmaster was great, he spent a lot of time with my little girl answering all the questions she had. I would highly recommend staying there. We also went down to the Peabody Park and my daughter had a wonderful time there. She had so much fun. I great place for the family to go. And with the Market Place right down the street with food court of many taste, it is in a great location. We will definately stay there again and again.

There was absolutely no excuse for the rates charged. This was the last hotel at which we stayed on a lengthy road trip, and by far the worst. We waited, at midnight, for 30 minutes for a rollaway that should have been in one of the two rooms we booked, then we couldn't walk around it. Management was completely disinterested - didn't even ask my name when I complained. Hotel is run down, staff is indifferent at best, and we couldn't wait to clear out. It is in no sense a "luxury" hotel. The ducks are cute, but that's the extent of the charm.

The staff and lobby were great. Air broke, outdated and smelled. Key (card) didn't work and I was locked out every time I left.

My wife and I recently stayed at The Peabody for a romantic weekend and truly enjoyed our visit! We drove into Little Rock on Friday afternoon and arrived at the hotel at about 4:30 ……just in time for the duck march! What a great tradition! Those little ducks are so cute! After the duck march we walked downtown to have a cocktail before dinner in Capriccio. Dinner was perfect……we both had the petite filet and finished the meal with a few of their mini deserts that they call “shooters”. The coconut cream pie is to die for. Overall the hotel was clean, bright and the staff was friendly and attentive. I would have to recommend this property to anyone traveling to Little Rock for pleasure or business travel. The Peabody tradition of Southern Hospitality is certainly alive and well in Little Rock!

The restaurant currently offers fine dining of gourmet foods and service. I assure you that the Peabody is a an upper scale, 5 star, recently remodeled, hotel. Yes, the hotel was once sadly in need of a make over and they did from top to bottom. Try it again. Everybody needs a second chance.

Pros: Very friendly staff. Good restaurant. Clean rooms. Fast room service Great location with nearby market, restaurants, and museums. Meeting rooms are large and comfortable. This is a good place to stay with young children. I was traveling with my 20 month old niece. She loved the ducks. And, we had a great time walking along the river that is just behind the hotel. Cons: The valet service is expensive. The restaurant menu has few choices suitable for young children.

The atmosphere of the hotel is pleasant enough. The front desk was efficient if unremarkable. Where things really fell apart was with the food service. I arrived to the hotel at 2:15pm, 45-minutes before the stated check-in time. Check-in was fine, but on trying to get something to eat in the only restaurant in the hotel, I was informed that it was closed. Sunday in downtown Little Rock left few options. That evening, a colleague and I went to dinner at the now open restaurant, Capriccio Grill. The hotel's website bills the restaurant as providing "...guests with a comfortable, memorable dining experience." Memorable it was, one of the worst meals I've had in a long time. Not only was the food bad, but the service was what you would expect at a bad diner or perhaps an airport terminal eatery during the fourth hour of a major flight delay. Generally, the service was poor and inattentive. If there were dishes to drop, they were (three times in less than 60-minutes). Once, a waiter was walking away from a table and turned his head to yell over his shoulder, "Have a good night" loud enough so that there wasn't a patron in the restaurant who didn't hear. Finally, when the pasta course was delivered, it was a crusted, gluey mess, no doubt having sat under the warmers in the kitchen for some time. To top it off, it was pasty and tasteless. When the waitress asked how things were, I told her that the food was not good. She literally ran away. The manager came and asked what I wanted him to do. My response was to remove the food. No apologies, no offer to make things right. You'd think that for a $19 bowl of pasta, they would at least make it edible and serve it with pride and professionalism. Save your money. Find a Holiday Inn Express and a get a free Cinnamon Roll. You'll be better off than staying at The Peabody and suffering through a horrid meal.

well, our waitress was high and completely out of it, our food was cold and tasted like throwup, the valet parking guys were really nice, that's about the only good thing about our experience. we will def never go back, it was completely overpriced and fell WAY short of being worth it

I really liked the service. I loved the location of the hotel it was easy to get in and out it's downtown and it think that you would enjoy it. I know I did!!!