Weekend of Horrors! Awful service.
First, upon check-in, our room was dirty and ill-kept, to the point that the front desk manager had to come to the room to install two working lightbulbs. That night, security and noise control with college baseball teams staying there. I would expect a hotel to anticipate challenges and staff up, even if it means rent-a-cops to keep rowdy crowds under control. Men were undressing with their hotel rooms wide open and walking around the hotel with nothing but a towel on. And the noise made get any type of night's rest near impossible.
It gets worse. When I came back for night two at 8:30, the room hadn't been cleaned. I called the front desk and was informed that staff had noted I did not want to be disturbed during the day. That is so untrue. I told staff cleaning the room next door that I'd be leaving the room at 2:30 and the room would be vacant for cleaning. I left notes about the dirty carpets and bed linens from the prior night. The night manager when I called at 8:30 said rooms were still be cleaned and that they'd "be right there." I returned at 9:30 and no one had come. Called again, and was told they'd be there immediately. By 10:15, I needed to get to bed, so I went to the front desk. They had no towels, so I had to find a cleaning cart and get towels, paper products, etc. At that point, sleep was more important than clean bed linens or carpets.
Breakfast service both mornings was absurb. Garbage was overflowing, they were "out of everything." I'm surprised local health department would allow them to serve food in those conditions.