Days Inn Phoenix I-17 & Thomas, Phoenix

It's no Hyatt but....my family enjoyed a great stay!!

Scary! The staff was friendly, but that didn't make me want to stay. There is no elevator, the rooms were disgustingly dirty. The glass door didn't have a lock, the bed had stains on it. Yeck Gross. I saw the room and checked out. The old saying is true, you get what you pay for. In this incident we could have paid $10 bucks and still not be happy with the room. It is also located in a horrible part of town. I read a review and thought the person was having a bad day.........not so......Don't waste your time staying here. We ended up paying 3 x the money for a room, but it was well worth it.

I stayed here last week for 3 nights and it was a good deal. Clean, Starbucks right across the street and right on the freeway. The girls at the front desk helped me to find a nice restaurant for my clients. Internet was good and they helped me on the phone when I needed my configuration changed. Thanks

The Lobby had trash right in front of the check in counter. The recetionist raised her finger to me as to silence me as she finished her 5 minute PERSONAL laughing phone call!!!! I just turned and walked away!!!! THANKS YAHOO!!!

I'd call it a rats nest but I don't want to be sued for libel by the rats. Old, smelly and, although mostly nice employees, pretty incompetent. The lobby was filled every evening with young children which I suspect were the offsprings of the employees. Its nearly impossible to make a left turn on Thomas to go downtown, or to enter the freeway which necessitates a right turn and a 5-minute drive west before the ability to make a U-Turn and drive east again. Specifically, during check-in a very stressed blonde without estrogen didn't have the time or energy to talk to customers. However, she did have plenty of time to talk to other employees -- while ignoring the sign-ins -- and when finally confronted heaved a sigh and asked "well, WHAT?" If I hadn't been swindled by Expedia this lad would have turned around and drove to the nearest homeless shelter which robably cleaner and staffed by nicer people. As far as the continental brunch even the rats didn't que up.

The hotel has no adequate security. It is more of motel than hotel. Continental breakfast was terrible. Stale looking room, stale looking food.