Silverbox Ungracious Thieves!
By A Yahoo! Contributor, 1/8/11
My wife and I, traveling to Alaska from Massachusetts, had to cancel our reservation 4 days before arriving in Juneau to return home quickly. Silverbow said cancellations must be made before 7 days - fair enough - but they charged us for the full 5 day reservation we made. This is outright thievery, they should have charged 1 day at most, if anything, they were very nasty to deal with, I would never recommend this hotel to anyone who wants a pleasant stay in Juneau.