Over The Top
By A Yahoo! Contributor, 05/18/07
Last week, my company reserved a room for me at The Tutwiler, a historic hotel in downtown Birmingham. I read the Yahoo reviews and was a bit concerned, but they assured me that the hotel had been completely renovated. Boy, had it ever! It was great.
I arrived with my rental car and was greeted by Terri, the Bell Captain. She said her title was Chief Ambassador. And boy, what an Ambassador she was for the hotel and Birmingham.
The hotel has affiliated with Hampton Inn and Suites and my Hilton HHonors membership meant that I was pre-registered, key packet assigned and I was off to my room before I knew it.
The room (300) was big and spacious. It was a real two room suite. It even had a balcony.
The hotel has a cool lending library with top new books that you can borrow and even take home to mail back if you like. That's neat.
The room was totally brand new with beautiful furniture, 32inch LCD flat panel televisions, and an incredible raised bed with luxurious duvet. There was plenty of desk space and a brand new bath. The wireless high speed internet was screaming fast, and best of all, free.,
I worked out in the fitness center on the 8th flooir looking over a great city scene. I found out the next morning at breakfast (also on the 8th floor) that all of that space was brand new, built from atiic area. The stunning breakfast area offered the standard Hampton free breakfast with a good selection of hot and continental items. The super friendly host (Kelvin) told me about the hotel's history and renovation, aided by historic photographs of the hotel through the years. It was built in 1914.
The hotel is filled with remarkable historic photographs in the guest rooms and in a first floor photographic exhibition of the history of the city that comes with a free audiotour. It was extremely interesing. Whoever did the pictures and narration did a great job.
Even the door numbers have historic photos.
The hotel uses PrinterOn, a service that lets you print from your laptop from anywhere in the building. You pick up your documents in the business center, which is one of the best I have seen, with two computers in neat library looking carrels. They give you some privacy while working. But you can print your document without even getting on one of the two PCs in the busienss center. All you have to do is enter the job number on a keypad and it prints out.
There also was a PC dedicated to printing boarding passes. I have never seen that. It won't do anything else. Very cool.
There is a new convenience store they call a Suite Shop. Catchy.
The building is gorgeous and in a prime spot in downtown Birmingham, across from their Central Park and an outstanding library building.
The hotel has brand new upscale restaurant called icon that was off the scale. You can even get room service, unheard of in a Hampton Inn and Suites. They offer a shuttle to other fine restaurants downtown, so I got to eat in a different place every night and never moved my car, walking to the building where I was working every day.
But probably the best feature of all was the staff. They were obviously proud of their "new" hotel. They have a button on the phone that says "Make It Happen." They mention that they offer newspapers from many cities. I wanted to know if they had one from Atlanta. They use a system called Newspaper Direct that has same days papers from around the world, including Atlanta printed out on 11x17 paper. Cool!
The renovation is well done. You obviously knew you were in a classic old building, but everything felt new. A good combination.
Hats off to the people at The Tutwiler. They apparently took a gem of a historic hotel that had seen its better days and returned it to better than new! I will certainly be back with my wife for a romantic weekend.
They even offer a 100% satisfaction guarantee. You can