MUST SEE HAS BLIND SPOT
By A Yahoo! Contributor, 8/31/10
Dear Manager,
I stayed in your hotel this weekend for my cousins wedding, and it was the most horrible hotel experience I ever had. The hotel is widely reputed to be the hotel not to be missed and the wedding "experience of Birmingham" . I agree it is not to be missed and indeed and experience, but for far different reasons .... If you have ever read a bad hotel review and wondered , how in the hell can a business be this badly run and still stay in business, this hotel experience must not be missed. We had to contact the engineer 3 times the plumbing was shot to hell, we needed a plunger for our toilet , the air conditioning worked poorly it was either Alaska or a sauna in Bermuda, no tubs in the room but if you tried to shower the shower door came off the hinges (plus no shower caps or answer on the amenities button). We were forced to block our rooms within a specific time period and requested adjoining rooms , but were falsely told no adjoining rooms were available . This insult was discovered through the booking of another member of the family not only after the date of concern , but on the same day. In addition to the report of the hotel being remodeled, refurbished and or renovated being a huge disappointment. I guess as it nears its 100 year anniversary it is resurrecting some of its old reviews. Maybe in the 1900s it was all of these things , but now not so much! I will tell all my friends DO NOT STAY HERE! I will also be sharing my opinion on my social network page(s)