Knights Inn Florence, Florence

There was no heat in our room and we had to go through the night like this. There was a hole which was allowing cold air to pour into the room. Attempts to reach staff were in vain as they do not have a night staff. They provide a phone for emergencies which goes unanswered. When we were able to complain about staying in the truck all night to stay warm, they moved us to another room but would not compensate for the previous night. Definitely will avoid this place in future.

This motel is just off the interstate, so it's convenient to the Newport Aquarium and Cincy. But I had trouble with my card because it had been deprogrammed. Also, they said ont he Web that they had discount tickets to the aquarium, but when I asked them about it, the tickets they had were outdated. The clerk was friendly and efficient, tried to help, let me know about a phone call for me. I remember that my room was pretty clean.

Our room was next to people who were talking and carrying on until 2:30am. It sounded like they were in the bed nect to me and my wife.

We like this location and motel because it is a great place to sleep overnight when traveling through on a trip. It is not luxury. But it does meet basic needs if you just want a place to sleep and shower. It is near a choice of restaurants that are really within walking distance. And they will allow your dog. Also, the price is in line with what Motels 'should be charging'...AFFORDABLE!