Jameson Suites Arlington Heights, Arlington Heights

We stay at this hotel on a regular basis.We find the service at the front desk,room and breakfast restaurant to be top notch.We usually stay from 3 to 7 days.The hotel is clean and comfortable.It is a great place to stay!!!! Amanda :)

We have stayed at the Jameson Suites numerous times due to the long term hospitalization of our grandson. We have found the front desk to be courteous,helpful, and friendly at all times!!!.We had a large group needing rooms due to a funeral in September.The hotel was most accomodating to all in the group. Everyone made positive comments about the service.The maids do a great job, and the breakfast bar is a real plus to the stay.I highly recommend the Jameson Suites at Arlington Heights. .

Location was perfect as we love to go to the horse races, shop and dine in the great eating establishments. Cozy room with a super king bed. Only drawbacks were the carpeting in the rooms (pet friendly, but not very attractive and only one computer to use in the foyer.

The hotel staff was great! The room was clean! A great location to downtown chicago. The Arlington area has lots and lots to do. I can't wait to go back and take my family this October 2010.

I stayed here on 12/3/09. My friends stayed at a more expensive and bigger chain outfit right around the corner. I got the deal of the day. Bigger room and better parking. The desk people are super friendly (even at 12:30 AM) Easy place to get to from I-90 (just N of the off ramps) and easy place to leave from. I left at 8AM and made an easy left turn to get back to the interstate (the lights to the N and S are timed so that you don't have to fight constant traffic.HOW ABOUT THAT!!! I am staying here again and next time my friends will too!

We had the pleasure of staying 5 nights at this awesome hotel and I would heartily recommend it to anyone who desires cleanliness, safety, convenience, and a very friendly (family-like) staff. Their aim was to make our stay as pleasant as possible, and they certainly did just that. Ryan O'Connor, the General Manager, even mailed home a package for me since my Grandchildren acquired lots of 'stuff' while we were visiting friends in Mt. Prospect. The hotel van was always ready to go when we were. We were minutes from O'Hare Airport, Woodfield Mall, many awesome restaurants and very close to downtown Chicago. I really do look forward to the next time we can visit our friends in Chicago and stay at Jameson Suites in Arlington Heights.

It was a clean(ish) room. Good for one night near Chicago. Big room plenty of space. Good value. King suite was $62 that close to Chicago. :)We slept too late for breakfast but looked like a big breakfast area.

We booked it at a very low price. We were very pleased with the room size, cleanliness and the free breakfast. The staff was very friendly. We would go back

My stay at Jameson Suites in Arlington Heights was by far my worst hotel experience I have ever encountered. I reserved my 2 king bed room using Expedia. Upon arrival to the hotel, I was told that my room only had one bed in it and hide-a-bed beneath the couch. I was very disappointed to stay in the room, with the price I had paid for two beds, and I was no reimbursed. I talked to the front desk receptionist the first day at the hotel, and she was going to leave a note to be passed on, and I was told I would be recieving a new room the following day. The next day, the receptionist did not leave a note, and they couldn't give me a new room. None of the hotel staff seemed to show any signs of concern for the problem. I slept on the hide-a-bed, which hadn't seemed to be cleaned for months, because there was hair and food inside the couch. Also, the couch was not ready to be slept on, so I had to go to the front desk and get blankets and pillows and make my own bed. The guy at the front desk that night seemed to act like I was a bother for asking for blankets and sheets. Subsequently, he gave me a blanket that reaked of cigarette smoke. Our room was even equipped with all the amenities listed on the internet. We did not have a dvd player in our room, and our tv had few tv channels. I didn't seem like it could be a cable equipped hotel. Being a tourist of the area, it was neccessary that my group use the shuttle van service the hotel operates. These encounters were non the less professional. Our first ride the driver had some kind of rash on his arm, and his first introduction of himself started with his arm. Our next event occured when we were waiting outside of the hotel for our shuttle to take us to the train station, and he was inside talking to some other people, because he wasn't aware that he was taking us. Finally, we called the hotel shuttle to ask for a ride to be picked up, because they recommended that we do this, and they were over 30 minutes late, and we had to make a second call to remind them that we needed to be picked up. Aother troubling problem with our stay, was the local neighborhood children that use the hotel as a hangout. They play baseball in the parking lot at night, and also use the guests computer in the lobby. One night, we wanted to use the hot tub after hours, and the front desk repectionist said we couldn't because the children might get the idea of getting into it. Didn't really make any sense why the paying guests couldn't use the hot tub or the computer. The hotel could have used a pool too. The desk attendents were not familiar with the local area of dining or current events either. This would have been helpful considering we don't live in the area. There were also bugs in the room, and the area conditioning probably needed to be serviced, because it had an unpleasant odor. I do not recommend staying at this hotel. The Holiday Inn Express across the street would probably give you a better outcome of a good vacation.

The rate for the night was very competitive. However, we found the mattress in desperate need of replacement. While additional benefits such as breakfast certainly persuade some to choose a hotel, a hotels' main focus should be to provide quality and comfortable accomodations for the purpose of a restful sleep. My husband and I were spending a night here as an extension from a long, exhausting trip from Budapest,Hungary. We were really in need of obtaing restful sleep but were unable to do so in this mattress. The hotel was, otherwise, adequate to its nightly rate. I would suggest that Jameson Suites consider upgrading their bedding to something comfortable.