Days Inn Greenfield, Greenfield

I cancelled my reservation several days in advance. I didn't know I needed a confirmation number, and was never given one. Now they are billing me for a night I didn't stay, even though I stayed the night before. I checked out that morning, and they never even said anything to me about having another night still on the books. When I called to complain, the woman who answered the phone, "Sally" was very rude and told me that if I didn't have a cancellation number, then obviously I had never called. She practically called me a liar! Be very wary of this place.