Denali Grizzly Bear Cabins & Campground, Denali National Park

I made reservations a month prior to arrival and paid in advance. I was told when I made the reservations that when I arrived I could choose from either a hotel room or a cabin. When I arrived, the front desk told me that all the cabins were booked, (even though the month before I was told I could have a cabin.) The staff was not interested in customer service, the facilities and amenities were not resort like. I would not stay here again, especially when there are so many other nicer places to stay closer to Denali National Park that are resorts.

We make a stop here every summer to camp while visiting the park. The front desk is always willing to work with us if we arrive after the office has closed. There tent cabins area fantastic rate for summer travel and are located right next to the Nenana River. The tent cabins require you bring your own sleeping bags but they also have furnished cabins. The campground was very quiet. We will always go here.

Resort? Front desk closes at 9PM. No restaurant. No pool, no amenities. Aren't there rules about being able to call yourself a resort? Certain things you have to offer? We stayed in one of the apartments for a couple nights as part of our 2 week trip around Alaska. a) How do they call this the Harborview hotel? The hotel is 5 blocks in from the harbor and there's no view of the harbor. The apartments ARE right across the street from the harbor. But most people are in the hotel. b) They have a sign over the sink about routine maid service each day and if you want the dishes cleaned, leave $10. In the bathroom, there's signs about 'help save water / leave towels on the rack to reuse them or put them in the tub and we'll give you new ones. Turns out, they don't come down to the apartments every day. We needed dry towels after a rainy day on a boat... and had to come up to the front desk late in the day since housekeeping never went to our place. The front desk person was unapologetic. c) They advertise that you get an internet connection. Not at the apartments though. They suggested I leach off someone's wifi nearby. There isn't any signal down there. Their lobby (front desk and not much more space) closes at 10PM. They said I could sit in my car after that time outside the office and use their wifi that way. The front desk person was unapologetic. d) So after the rainy day on the boat, we needed a dryer. Harborview does not have a washer / dryer. I haven't needed one before, but always wind up walking past a laundry room. We wound up sneaking into the Holiday Inn Express, using their dryer and seeing that their property is very nice, much newer and comparably priced to the Harborview. Please stay most anywhere else besides the Harborview. You will have a better experience if you go elsewhere. We stayed in one of the cabins for a couple nights as part of our 2 week trip around Alaska. a) We got there at 9:15PM. The office has a sign saying they are open till 10, but it was locked up tight already . No note about 'we'll be back soon, etc'. We drove around and found a maintenance guy who showed us where they pinned info about our rental. b) They advertise that they offer an internet connection. Not at the cabins though. They don't tell you that though. That first night, I wound up driving over to the , which is right across the street, has a well lit, staffed lobby with comfy chairs. I surfed the web for a couple hours. The next day the Grizzly said we could park outside their office to surf the web. No thanks. It's cold and dark. I'd spend more on gas than it's worth. The front desk person was unapologetic. d) The cabins overlook a river (it's down a steep drop so you can't really see the river, but you hear it. The handrail on the porch should be repaired, considering the drop off. And overall, the cabin was past its prime / well worn.