poor customer service
This is the first time I have ever written a review for a hotel and I happen to travel a lot. There are many issues with this hotel. These are the issues that were the most important, although there were others.
First, the employees watched me struggle with bringing in my luggage with the double doors that had another set of double doors 3 feet away. Second, the shower is tiny. I am 5'5, and 120lbs. I had to reach my arms and legs out of the shower to clean myself. Third, the t.v. did not work and when I mentioned it to the front desk nothing was done. I came back and the t.v. was still not working. Fourth, my linens were not changed when it was obvious that they needed to be.
I am currently staying at this hotel and will relocate in the morning, even if it's for one night and I have to repack and unpack everything.