No free complimentary breakfast
The rooms were small, carpets were dirty. The maid service was excellent. One thing I did not like was that when I pre-paid (a week in advance) and 2 days before when I called the hotel I was told they had a free complementary breakfast, which is a nice feature for hotels, we stayed in one in Florence, SC this night before going into the beach, which was excellent, but it was a differenct chain. I will look for the hotel chain in Florence, SC for my next trip. For the price you pay I think the complementary breakfast would be nice, and maybe make sure your staff and the people who book your rooms (did not know where they were) know to tell people no it is not free, but there is a resteraunt in the hotel. Maybe your hotel should consider this.