BestDays Hotel Niagara Falls, Niagara Falls

We checked in and were overwhelmed by the fact that there was no elevator - and our room was on the 4th floor! Glad we did not bring my 83 year old father.....The heat in the room was stifling- thought it would cool off while we went to dinner and sightseeing. Got back after midnight and the ac had not cooled off the room - it was 97 degrees that day! In addition, there were spiders everywhere, the place was obviously old and in need of a major overhaul; there were stains on the hallway carpet and a pervasive, musty smell. Management had us switch rooms, which at 1 am w/two small children and no elevator was NOT very convenient. We then realized that the TV only got 4 channels and pay per view movies. Couldn't watch the news. Tried the internet and that was not working either. Management told us that the tech support person only worked 3 days a week (why do they have one on staff?!?) and that the signal was strong in the lobby.....People started taking showers and leaving around 5 am and we heard every single one. Showers turning off/ on, doors slamming, talking......We were only allotted 2 towels (there were 4 of us) and when we requested more we were told that housekeeping was behind and they would send more up when they became available!!! While we appreciated being moved to a room with working ac and the price of our room being discounted, all in all not a pleasant experience. We will not return.

My husband and I were travelling to Niagara Falls and Toronto on a tight budget. The room was clean, but the temperature in the room was hot. We called about the lack of AC and the front desk sent up the maintainance man. He took the unit apart and said that "sometimes the condenser unit needs to be tapped!" This worked for a while, but during the night it stopped again. When we checked out the next morning the front desk could have cared less. We had a wonderful view of a roof and AC roof unit. We will never stay here again. Also if you have a handicap this hotel has no elevators!

We stayed here July 2005 for a few days to enjoy Niagara Falls area. We could not believe the Days Inn was so bad. The check-in was confusing since We had one rate reserved but they had a different rate that they charged us. The hotel has no disabled parking so it was a walk from the far back lot to the door then to the room. Also, this hotel has NO ELEVATORS!! All four floors are accessed by stairs only. It looked recently renovated but it had many things wrong that it was not worth staying. The pool area was okay but the whirpool was way too hot - around 120-135 degrees F. Way too hot. Fireplace ws okay but it heated the room fast so we had to put AC on and turn FP off. Overall, do not expect much if you are paying to stay here. Beware f the "free breakfast" offers. If you want the biffet, you will have to pay extra for it, about $9 per person and get there before 11am or you will lose out.

Our group of seven sisters met here for a three day gathering. One of our sisters was handicapped and the hotel serviced our needs for her so very quickly and efficiently, that we were most impressed. That plus the fact that two rooms met our needs in size, comfort, cleanliness plus room for our daily gatherings for talk and laughter. The rooms were soundproof so that come evening and our early retireing habits we slept comfortly and soundly. The area was great for sight seeing, and the beauty of the area outstanding.