Hilton Charlotte University Place, Charlotte

8629 jm Keynes Dr, Charlotte, NC 28262
 
 
 
 
 
Average User Rating (19)
$136 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
The Hilton Charlotte University Place is located off of I-85, Exit 45A, approximately 12 miles from the city's center, and 15 miles from Charlotte-Douglas International Airport. This location is also three miles... More »
The Hilton Charlotte University Place is located off of I-85, Exit 45A, approximately 12 miles from the city's center, and 15 miles from Charlotte-Douglas International Airport. This location is also three miles from Concord Mills and 10 minutes from Uptown Charlotte.Hotel amenities include the outdoor swimming pool, 24-hour fitness center, lakeside jogging trail, and gift shop. The Lakefront Restaurant serves American cuisine and offers a panoramic view of the lake at University Place and in the summer months Hilton hotel guests can enjoy the outdoor Lakefront Restaurant Veranda. Atrium Lobby Bar is a relaxing location for conversation after a busy day. The hotel also offers room service, laundry services, a business center, meeting and banquet facilities, and complimentary wireless Internet service in all rooms and public areas. Parking is free. Valet parking is $7 per day. The Hilton Charlotte University Place offers complimentary shuttle service to local businesses, restaurants, and retail establishments within a two-mile radius of the hotel.Guest rooms feature complimentary wireless Internet access, 37 inch high definition TV's, work desks, remote printing service, coffeemakers, irons and ironing boards, air-conditioning, alarm clocks, cable TV, toiletries, plush-top mattresses, hairdryers, weekday newspapers, and dual-line speakerphones with voicemail and dataports. All rooms booked on the Executive Level receive FREE continental breakfast.
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access, Coffee Maker, Telephone (Voicemail)
Hotel Details:
  • 393 Rooms / 12 Floors
  • Built in 1987
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Car Rental
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Meeting Facilities
  • Computer Use Available
  • Administrative Services
  • Concierge Services
  • Uniformed Security on Site
  • Common/Public Areas Accessible to Wheelchairs
  • Surveillance Cameras On Site
  • Business Center
  • Currency Exchange
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Fax (For Guests)
  • Complementary Coffee
  • Common Area Wireless Access
  • Gift Shop
  • ATM/Bank
  • Concierge/ Club Floor
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Pool (Outdoor)
 
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Yahoo! User Reviews

 
 
 
 
 
18 reviews for Hilton Charlotte University Place, Charlotte
Great Hotel
By A Yahoo! Contributor, 02/10/10
This hotel is adjacent to UNCC, sits on a man made lake with a jogging trail around it with lots of shops and restaurants. Great Location!!!! The employess and the service was top notch. We will be back for sure.....
 
 
 
 
 
not good
By AMY, 01/21/10
we thought it had a refrige it did not or a microwave then we had free breakfast and when we went to eat the restrant wanted 15.99 so we left the motel we will never stay at a hilton again!
 
 
 
 
 
Bad Business! Don't get married here!!
By Death from Above!, 06/10/09
My fiance and I were planning on having a wedding here. After a trip to the beach, we decided that we would like to have our wedding at the beach. I stopped by and talked to the catering manager and asked about getting our $500 deposit (the minimum) back since the check had gone through only 6 days prior. I left message after message and finally got a call from one of the representatives only to have them tell me that they were not going to refund my money. I would understand if the wedding were right around the corner, but we put down the deposit on May 28, 2009, and our actual date for the wedding is May 2, 2010. I felt like since I wasn't giving them business anymore, that I was no longer any concern. Bad business if you ask me.
 
 
 
 
 
Only two minor complaints
By A Yahoo! Contributor, 08/21/08
This was a fabulous hotel. Clean, neat, great view of a shoppnig area surrounding water. Staff was friendly and helpful. The hotel was very close to Verizon ampitheater, hotel and freeways. The only complaints I had were no frig in room and the bathroom counter had too much stuff on it for it's size (soap, shampoo, etc.) The bathroom and room was very clean and there was a good size desk to get paperwork done and had a great workout room. We stayed in 11 hotels this vacation and this was rated as one of the top 2 by us. And I love that it is pet-free.
 
 
 
 
 
3 of 3 Yahoo! Users found this review helpful
Somewhat disappointed
By A Yahoo! Contributor, 08/20/07
We booked a room on the concierge level intending to use the services upon our arrival Sunday. Although not pointed out on the Hotel's web site the lounge is closed on the weekend. We were however, charged the full rate. The bar is sub standard. Dusty domestic beer bottles line the shelves in front of a dusty mirror. There was no refrigator in the room although the web site lists the room as having one. There was a hole in the wall and a board nailed below it where something had been removed. The back of the TV cabinet was detatched. The halls were extremely hot and uncomfortable. This property needs attention to detail and is not up to Hilton standards. I doubt that I will return.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
looking forward to another great stay!
By A Yahoo! Contributor, 08/06/07
i loved the friendly staff. i was greeted apon arrival and each time i walked by a staff member they gave a great big smile which showed me that they really were there to assist my needs and gave awesome customer service. i would recommend this particular hotel site, to all of my friends, relatives, and collegues. i really am looking forward to another great stay!
 
 
 
 
 
top of the line
By edsel, 04/27/07
Great place to stay. Close to everything and plenty of things to do and see. Easy access to hotel but parking gets full. Will stay again.
 
 
 
 
 
A shining example of how a Hotel Should be.
By Leighton, 11/26/05
Just visited over the Thanksgiving holiday and I must say this hotel not only met my expectations but surpassed them in many ways. Lately it seems that the hospitality industry, has been missing hospitality, but not at the Hilton Charlotte University Place. From the time I arrived, it took me less than 5 minutes to check in. The room was very clean, and the bed most comfortable. All of my requests at booking were met, which was a plus, especially on the most busiest travel weekend of the year. I asked for a higher level, and a room away from the elevator, and the request was right on the money. Had a great view from the large windows in the room. And the best part about it was the food and service from the resturant downstairs. We had breakfast both days, which at $10 for the buffet, was more than worth it. The fruits were fresh, and so were the baked goods, plus they had cooked to order eggs and belgian waffles. The location is nothing to complain about either, it is close to everywhere you want to be, without being there...lol. Will definately stay there again the next time I visit Charlotte.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
I like this a lot
By A Yahoo! Contributor, 10/01/05
Yep I like it a lot. I said I did and I do. Yep. 25 words is a lot to write. Yep. But it's like I said. Uh Huh. Yep.
 
 
 
 
 
1 of 3 Yahoo! Users found this review helpful
Great place
By A Yahoo! Contributor, 10/01/05
This hotel is in the heart of Charlotte. Your are close to all the action and the staff of the hotel knows everything you need and want. The kind of place you dream abouth staying.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
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