Travel Guides > Lake Forest, CA
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Quality Inn and Suites Lake Forest, Lake Forest

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23702 Rockfield Blvd, Lake Forest, CA 92630
Never AGAIN! WORST!
By A Yahoo! Contributor, 12/05/07
 
 
 
 
 
Average User Rating (5)
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$90 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
Stay at this Lake Forest, California hotel and enjoy a host of convenient amenities while traveling in comfort. The Best Western Laguna El Toro Inn is dedicated to serving each visitors individual needs in order to... More »
Stay at this Lake Forest, California hotel and enjoy a host of convenient amenities while traveling in comfort. The Best Western Laguna El Toro Inn is dedicated to serving each visitors individual needs in order to relax in comfort and privacy. For business or pleasure, travelers can enjoy the friendly, personalized attention only a hotel this size can offer. This Lake Forest inn is conveniently located with easy access to key area attractions and business locations including Wild River Water amusement park, Irvine Spectrum, Verizon Amphitheater and Laguna Beach. Hotel guests can visit the on-site Chinese restaurant with its charming atmosphere or relax in the hotels intimate lounge with a glass of premium wine or beer. Guests will also appreciate the variety of nearby shopping options, including Laguna Hills Mall only two miles away. Guest rooms are custom designed to accommodate the diverse needs of each valued guest. Each well-appointed room features free high-speed Internet access, a refrigerator, cable satellite television, hairdryer and more. King size beds and other upgraded amenities are available in select rooms. Visitors are welcome to indulge in the whirlpool, enjoy the sauna, work out in the exercise room and top it all off with a refreshing dip in the pool. Other amenities that Best Western guests will enjoy include complimentary breakfast, banquet and conference facilities. A friendly staff is looking forward to hosting visitors and ready to ensure a comfortable and memorable stay.
Amenities: Air Conditioning (In Room), Telephone, Television, Daily Maid Service, Kitchen/Kitchenette, Balcony/Terrace... More »
Amenities: Air Conditioning (In Room), Telephone, Television, Daily Maid Service, Kitchen/Kitchenette, Balcony/Terrace
Hotel Details:
  • 115 Rooms / 3 Floors
  • Built in 1986
  • Electronic Key
  • Multi-lingual Staff
  • Common Area High speed Access
  • Smoke Alarm in Rooms
  • Meeting Facilities
  • Administrative Services
  • Concierge Services
  • Common/Public Areas Accessible to Wheelchairs
  • Surveillance Cameras On Site
  • Business Center
  • Pet Fee Ind
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Crib/Rollaway Bed
  • Fax (For Guests)
  • Common Area Wireless Access
  • Laundry Room
  • Restaurant in Hotel
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
3 reviews for Quality Inn and Suites Lake Forest, Lake Forest
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Never AGAIN! WORST!
By A Yahoo! Contributor, 12/05/07
After checking into two rooms, after about an hour we decided we weren't satisfied with our room. We asked the front desk for a refund, and the lady told us we would if we called on monday to speak with a manager. The manager refused to refund me, I took it to corp. and they did nothing about it. This hotel is horrible, and pretty much stold over $200 from me for staying for an hour. No manager on the weekends, rooms aren't even good, and there was a gentlemen screaming the hour we were there and nothing was done about it. The manager is rude and hung up on me when I tried to speak with him. They obviously don't understand english there because they front desk lady didn't understand me and now I am paying for it. Never again will I or anyone I know stay at a Best Western. They are the worst hotel I have ever been or dealt with! And to top it off it seems that they just made an extra $200 some to put towards their pay. And a room that stayed empty for the whole night.
 
 
 
 
 
3 of 3 Yahoo! Users found this review helpful
Never Again
By Teresa, 07/10/06
This place was awful from the get go. I can't believe it is actually a Best Western Inn. I waited approximately 20 minutes in the lobby with only one couple in front of me. One lady was training someone and so I had to wait what was to me too long. I had called one hour ahead and was specific about what I needed (repeating it twice) the person on the phone even repeated it. I had asked for a king smoking. Upon checking in I was told there was only a queen smoking. I agreed as I was very tired but when I got to the room I could not believe what a dump it was...It smelled the carpet was filthy and sticky and the bed well I guess its okay if you like sleeping on springs..I was there about 5 minutes and went to the front desk to turn my key in and get out. What a mistake..never again..there are several other nice hotels up the road for about the same price. I found one cheaper and it was more like a 5 star..I say stay there at your own risk..unless you like dives you may want to find another place.
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
WOULD NOT RETURN
By A Yahoo! Contributor, 05/10/05
HAVE STAYED HERE MANY TIMES VISITING FAMILY. NEEDS FACE LIFT. BREAKFAST AREA VERY DARK AND DINGY, POOR CONTINENTAL FOOD SELECTIONS. ROOMS LARGE BUT DREARY FURNISHINGS. ROOMS IN BACK SECTION LONG WALK TO LOBBY. SPA AREA DARK AND SPOOKY.
 
 
 
 
 
5 of 5 Yahoo! Users found this review helpful
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