Gave our reservation to someone else!!!
We made reservations for 5 rooms a couple of months in advance and were given a confirmation #. When we called to make sure everything was set, they said that they didn't find our reservation, we then gave them the confirmation number, and they said that they did see that, but that they were sold out, and they let some other people come in and reserve the room, and those people were already there!!! They did nothing to try to help us out, showed no remorse, and were very unfriendly to work with!! I would not recommend this hotel to anyone!!