Not at all what we expected!!
By A Yahoo! Contributor, 7/24/08
Coming off the main drag you see the back side of maple manor which was painted and looked well kept (intentional move?). But coming arond the corner and entering the courtyard was a bit scary (with the guests who were hanging out at the courtyard picnic tables). The general 'feeling' we got was that of aprehension and a sense of insecurity. The office where we picked up our key and checked in was pretty unimpressive as was the clerk. We wouldn't have stayed if it weren't for the fact that there was a big event in town and we were in a rush to get to it so we didn't have the time to hunt down a different place with rooms available. So we decided to try and deal with it for one night. We didn't know whether it was safer to leave our belongings locked in our room or in our car right outside our door, which for some reason needed to have 3 locks on it. Our room was dank and smelled funny. The blinds on the window were dirty and broken. The carpet felt sticky under our shoes (so we never went barefoot in our room). Everything was either old, dirty, outdated or all three. The tv didn't work unless you only wanted one channel. The room had lamps but was still pretty dark with all of them on and the lamp shades all were spotted and dirty. The air conditioner was dirty also. The king sized bed's matress was bouncy and uncomfortable and the sheets smelled strongly of bleach...mmmm. The wallpaper was peeling in several places and there were a couple of places on the wall across from the end of the bed that looked suspiciously like camera holes?! There was mold in the shower and the bathroom floor had parts of it breaking up or cracked. There was no shampoo or hairdryer in our room. The water tasted bad and it felt very hard in the shower. Our room included a free continental breakfasts in the on-sight maple manor restaurant/lounge but when we went to redeem them the complimentary choices were quite limited and not what it had been described to us as. All the rooms are themed and in the reataurant was posted a collage of interior pictures of all the rooms. Let us just say they look nicer in the picture than they are in person...at least in the case of the River's End!!! When we left our key at the office upon departure the guy at the desk didn't even ask how our stay was and he wasn't friendly. Now we know why having a current brochure mailed to us or getting a confirmation was difficult. best we can say is at least it was quiet at night. We came to maple manor because the reviews we read were so complimentary...hmm. Disappointing. If you're coming to Eau Claire, steer clear of maple manor...for a couple extra bucks you'll be a lot happier at another establishment.