Don't think twice!!! Don't Stay at the Serene!!!!
Dirty, not just a little, I mean down right filthy. Pull out couch did not open, you sat on boards, literally. Bathroom mirror was not cleaned the whole time we were there, even before we checked in, there were pubic hairs all over the bathroom when we got there, there was something spilled down the side of the refrigerator before we got there, ask them 3 days in a row for the housekeeping to actually clean it a bit, but they would not. My foster daughter found a piece of popcorn under the couch and tried to eat it, WE DID NOT have popcorn the entire time we were there!! The only bright spot in our stay was Heather, the evening front desk clerk, too bad she did not work for a hotel whose housekeeping staff and management actually cared. Also, they only have 1 Television in there rooms, they advertise Two, however when you get there, they tell you that oh they have not had two t.v.'s in the suites for quite awhile, theyhave just forgotten to update the internet information. Finally, there are holes in the walls everywhere!!!! Not much more to say, except it was a very disappointing stay!!!
