Run, get in your car and leave! Fast.
This place is owned by the same people at BW Dunkirk, and Jamestown.
Local hoteliers, Jay Patel and Ram Patel own other Best Western hotels in the upstate New York area including the Best Western Downtown Jamestown in Jamestown , NY , the Best Western Inn at Buffalo Airport in Buffalo , NY and the Best Western Dunkirk and Fredonia in Dunkirk , NY
Wish I read the comments below before I went. Bad, Bad, Bad, customer service. Sally Smith the GM never returns calls, or can be found, but you can hear a woman in the background wisper "I'm not here" Watch you billing charges. .. Everything to do with billing, reservations, room charges. They will refer you to the 800 BestWestern for your problems, but the Bestwestern Corporate has no control over the properties, and send you back to the GM, who sends you to the owner, if you can find him, who refers you to the GM who sends you to BestWestern 800, and they refer you back to the hotel once again.
Reading the reviews, this is a repeat pattern. and you are at the mercy of ....Ms. Smith, who you can not talk directly with, Bad hotel stay. I learned that I am on my own when dealing with the Brand Best Western. According to withpages.com a Mr. Pavin is the owner, he took the call, was polite, but sent you back to Sally Smith the GM who sends you to BestWestern who has no contol over Mr. Pavins property issues....
Pravin Patel
BWH
3912 Vineyard Dr
Dunkirk, NY 14048-3522
(716) 366-7100
Listing Details
Job title: Owner
Company: Best Western Dunkirk Fredonia
SPONSORED LINKS
Lookup Background Info for Pravin Patel. )
You won't get anywhere, they all point to each other, and wear you down. A very expensive experience. Mr. Pavin Patel, may also own the Best Westen in Jamestown, so.........check out before you stay their.....
It seems that they no how to work the system, so you can never get any answers, or help. Rooms Clean, Parking lot seemed safe, but not worth the poor management, and billing issues. Keep on going ...... less stress....