Hampton Inn Albany Wolf Road, Albany

Funny that a previous review I wrote about this hotel is absent from this site. In Sept, 2007, I stayed at this hotel. I called the hotel from the airport to access the free shuttle. The hotel is a mile from the Albany, NY airport. The shuttle driver still had not come after 20 minutes. I called, again. This time, I spoke with a young man, and I noted this was my second call. The shuttle driver was at the airport in 5 minutes. The shuttle driver was very nice and apologized, profusely, as he had not received my first call. The carpet was coming up at the entry way. I had been put into a smoked-in room, which several hotel staff admitted that they were aware of the problem with this room, and to top it off, I had no hot water in the shower. I had hot water in the sink, but not the shower. They said they fixed it, then when I called back about the issue, the front desk argued with me that they had fixed it. I was very disappointed in this location, and I have stayed a many Hampton Inns.

They were renovating. HORRIBLY LOUD. When they are drilling and hammering with their loudest drill and hammer into your ceiling, it is not a fun experience. Plus there were housekeepers with boyfriends and kids just floating around the hallway. The room was wonderful though, very clean and furnished like a upper class 3 star hotel. Fantastic breakfast too.

Probably a fine hotel for the price. However, I was escorting my 87 yr old Dad who has great difficulty walking. After walking all the way down the hall, I opened our room door, and the room was already occupied! We returned to the desk and got a handicap accessible room, but it had only one bed! So we returned to the desk a 3rd time, and then had to take a smoking room and the odor was awful. Fortunately, we were not charged for that night and got a non-smoking room the next night. I understand that when travelocity books a room, it is automatically a smoking room-big mistake that should be corrected.