The Peninsula Manila, Makati

My husband & I reserved a Deluxe rm but on arrival we upgraded to a junior suite rm in w/c it has big living & bed rooms,a full bathrms w/ all amenities & a 1/2 brm for guests.It includes breakfast,tea time & cocktail hrs free everyday @ the Club.I love my "Cosmo" & the hosteses treated us like royals.We enjoyed our dessert & post dinner cocktail hrs while listening to some romantic songs played alive in the great lobby. I had traveled almost all over the world & its one of my best hotel stay.

I showed up without a reservation,and late in the evening and was given a excellent room and treated wonderfully by the reception staff (Honey) and bellmen. I was very impressed with the whole facility, the room was one of the best I have stayed in, I have traveled and I do work at a Resort in the USA. The food was excellent, and service was over the top. My fiance and I plan to stay here on my next visit. I wish it was tomorrow!!!! I liked the location and all the amenities the Hotel has to offer they are very guest oriented. I really did not like that i could not stay longer.

Pricey, but we had a great stay. NOTE: If you are a staff do not make comments on the review. Read and let go!

Hey Mr. Swiss Guy before you make a coment make sure you know what you are talking about before you embarass yourself. First of all, people who have depression or anxiety attacks doesnt need anti-biotics (dont know where the hell you got that idea). And 2nd, it really sucks if you get food poisoned (it can lead to medical emergency and you can sue the hotel) and you get this anywhere even in a 5 star hotel. And lastly, are you really a swiss from switzerland? or you are just one of the staff at manila pen?

peninsula hotel is great and excellent in all..i find them very friendly and polite..rooms are excellent..food is also excellent..we always stay in this hotel while i feel safe,,i mean i trust all of them..i leave all my personal belongings and nothing was lost..money or jewelries or whatsoever..i forgot once my attache case (unlocked) with cash money,important papers,passport etc. in the lobby..but one of the reception gave it back and i was really glad 'bout it..and every thing was there..i thank peninisula hotel for being honest..

the person who wrote (april 17,08) that he got sick of food poisoning has absolutely no satisfaction in life ..perhaps he had an attack of depression that time..i feel sorry for him that he was given antibiotic..better the hotel doctor should have given him anti-depressive tabs..in my country (switzerland) we, swiss people we love booking in peninsula..excellent and friendly people..

My wife and I booked a two-night stay at the Manila Peninsula in early January 2008. We originally had a reservation at the newer and more luxurious Shangri-la, but decided instead to stay at the Manila Pen because my wife's cousin got us a cheaper corporate rate there. Worst mistake we ever made. I got violently ill there from food poisoning, and instead of being treated well by the hotel, many of the staff members there were so arrogant and deceitful. We were treated so badly, and expected much, much better from a purportedly upscale hotel like the Manila Pen. During my stay at the Manila Pen, my wife and I ate most of our meals there. A few hours after eating a lunch at the hotel, I started to feel sick with stomach cramps, that worsened as the day went on. We had to miss our flight out of the Philippines that night. During our stay, the hotel's on-call medical staff acted deceitful toward us. They kept insisting that I didn't get sick from the food at the hotel. They said it could not be a bacterial infection, and it was just viral or a reaction to the spicy food. I have been eating spicy food all my life and never had a reaction like this. Anyway, after I spent all night in pain with chills, stomach cramps, and running to the toilet every five minutes with liquid, bloody stool the entire night, they finally decided to give me antibiotics the next morning "just in case". Of course, after I took the antibiotics (which are given for bacterial infections, not viral), I felt much better and started to improve considerably. My wife asked the hotel's nurse why they would give me antibiotics if it was not a bacterial infection, and the nurse said it was just a "prophylaxis" treatment, meaning they gave antibiotics just to prevent or protect against a future bacterial infection. Of course, everyone knows that antibiotics are never given as a prophylaxis; rather they are used to treat and cure an existing bacterial infection. Worse yet, the front desk manager at the hotel was very rude and arrogant. Managers at first-class hotels should not have foul attitudes and treat their guests that way. He kept arguing with my wife, and did not believe I was sick at all. Only when he came up to our hotel room did he realize I was really sick and in severe pain. Still, he did not believe I got sick from hotel food, saying "it had been so long since someone had food poisoning at the hotel". Because of my bacterial infection, we had to miss our flight and pay over $600 to change our flights last minute. He had the doctor and nurse do a blood and stool test on me. He said that it would take about a week to get full lab results, but that if they came back positive, he would reimburse us for our flight change fees, as this would be "Peninsula standard" procedure. Of course, when we got back to America, the hotel sent us the lab results, which came back positive and indicated a heavy level of E. coli (gross!) and no viral infection. I asked the manager to reimburse me, and he refused to do so. Instead, he referred me to the lawyer for the hotel. Our personal opinion is that Manila, sadly, is still not a place to spend a vacation. It has a lot of potential, but it is not safe and the people in general can be quite untrustworthy. The Manila Pen, in particular, has horrible service and the management are arrogant and not guest-friendly. The Shangri-la and Sofitel are excellent alternatives.

i attended a convention about 3D CAD Software last 2006 at the peninsula manila. The grand lobby was like a glimpse of heaven. It was awesome, i felt that there was a bomb of hapiness exploding inside of me while entering the exquisite hotel, but of course I have to act like a demure person that moment. The food, the best especially the peninsula brownies.

I hate this hotel because of it's excesses. The rooms are too clean, the food too good and the service too perfect. The check-in process went too fast and the bag boys were more than too happy to carry our luggage. The lobby was too well decorated and the atmosphere was too regal. It was as if they were expecting a visit from Queen Elizabeth 24 hours a day. The pool area was way too relaxing. The spa was too heavenly, the restaurant's were all too world class and the location of the hotel was too near the best nightspots and shopping areas in the Philippines. Too, too, too... and I'm sick of it!!! This hotel is too ideal for leisure travellers like myself. For those who don't know what sarcasm is... good luck!

Great service and quality. A pleasant surprise.The room was immaculate and the concierge service was way above board. The hotel workers couldn't do enough for us.