The Patra Bali Resort & Villas, Tuban

I have to tip housekeeping up to 10000 IDR to get white towels instead of black towels! Yes the hotel are close to airport and you can hear planes landing and taking off all night long until 1 am!! The hotel is middle of nowhere and the food are terrible in this hotel! The breakfast is a joke!! We ordered room service, pizza was hard like rock!! Most unbearable is there are so many mosquitos in the room and of course out door too!! So what's the point to have balcony ! Btw the floor is always black like never clean!!

Recently went on a 'relaxing' 11 night stay at the Patra Hotel - Bali. Well, where to begin?? - firstly We were charged $50 (by our delusional Travel Agent) airport transfer fee to/from Hotel/Airport - reasonable i thought, till we did the journey & realised that for approx. $2 we could have done it ourselves as it was the shortest distance I have EVER travelled to an airport, I actually thought they were joking. We were that close to the airport I could read the writing on the planes landing & taking off. The rooms aircon did'nt work, but we were offered an upgrade to a villa for only $400 Aus. Dollars (mmmm!!!). The telly was so ancient & small, we had to buy binoculars to view it, NO DVD to check ur 'rip off' DVD's with. The showers are step-in a bath type, very dangerous if ur not a light foot. The pool was chlorinated but never saw anyone actually clean it, the tiles had 'BLACK' scum around (NO JOKE). Lots of Indonesian guests staying there (its a government hotel) very nice people, not a problem there, but I do object to them continuously 'GOBBING' (and i do mean gobbing) in the pool. Several people told them off, but they just dont 'get it'. obviously its acceptable to them. Tried to read a book in the relaxing ambiance of the pool area, only to be greeted to both bars (in very close proximity to each other) competing for the loudest "BOOM/BOOM' music imaginable from 9.00am onward, thankfully one Canadian guest asked them to change the CD as it had been played 3 times in succession. Practically every day they had an 'Event' of some sort, which meant the guests were all moved from the pool area to accomodate the table & chairs. Everything looked diry & black (just like old London town used to be) mind you! as we left we did notice that they finally got the 'Karcher' out and to my suprise - the stage area was 'Terrecotta' in colour. People were 'SMOKING' everywhere, in hotel lobby, all pool areas even inside the breakfast seating area, absolutely disgusting. Nice staff but definately NOT worth the money we paid, take my advise, move along the path a bit - there are some stunning looking holtels along the way. Do yourselves a favour, book elsewhere - DEFINATELY NOT 5 star standard that Aussies and/or Europeans expect and are wiling to pay for.

This was our 6th visit to Bali and the Patra was the best hotel we have stayed in. The rooms were clean and lovely, even a separate shower. The pools were great, 3 altogether. The pool lounges were the most comfortable ever with thick mattresses on them. The buffet breakfast had everything you could think of and the staff were wonderful. Even though it is located close to the airport we didn't have a problem with the noise and didn't hear them in our room at night. It seems like a long way from Tuban but we walked out the back and along the beach up to a side street and it was only 15 minutes to the restaurants. Sometimes we just caught a taxi for about 10,000 rupiah (don't get the hotel taxi, too expensive) and they only took a few minutes to arrive at the hotel. Just request a bluebird taxi at the concierge desk. We stayed 14 nights and will definitely stay longer next time. Some of the rooms are a bit of a walk from the main lobby which we loved but there are buggys driven by the staff to take you to your room if need be especially with luggage. Every staff member greeted us everyday with a hello and made us feel very welcome. I recommend this hotel to everyone. Just remember that you can't walk out of the hotel into the shopping area, you have to walk or catch a taxi but because we have been there many times before that didn't bother us at all.