Hubin Hotel, Wuxi

I travel to China and specificaly to Wuxi each year for past 11 yrs. This Hotel was once a 5 star...many years ago but the property is run down and out dated in appearance. Rooms are a basic 3-4 star. Most of the staff are trainies. Food in the dining area was an 8 on scale of 10. The complimentary breakfast was comparable to what you get a motel8 in the USA...few muffins, toast, juice & coffee. There was MAJOR construction going on to the immediate left side of the property completly through the night! Jack hammers, Concrete trucks etc..24/7. There were no signs at front desk or entry asking forgiveness for the adjacent construction work going on. The following morning after a night of no sleep I complained to the front desk mang. and got no comment, only two people turning to one another and laughing. No appologies, no comp. I filled out a guest survey, turned it into the assist mang., got no reply or comment and checked out early. The Wuxi Sheraton was same rate, far better service and rooms. If you have stayed at the Wuxi Sheraton 4-5 yrs ago and had bad service then as I did please note, it's all changed! Very good service and very friendly staff, rooms very well taken care of. Mark Jennings V.P. Bearings & Related Components Inc. Laguna Hills, CA 92653