Not Happy
By A Yahoo! Contributor, 4/7/07
The second night after me, my wife and 2 friends check into the hotel i was told my wife and one of my friends could not stay because visitors were not allowed after 10pm, supposedly my wife and friend were never checked in. After lots of arguments in very poor english, we were left to find alternate accomodation at 1am. After returning home, i was suprised to have recieved a credit card charge for 3 nights! Although a beautifully presented hotel, customer service and dispute resolution has to be of a very poor standard for one of the countries best hotels. My dispute has since fallen on deaf ears and is still current, although incident occured over a month ago