Quality Inn Grand Suites, Bellingham

Hello! The staff is excellent! I stay there once a week and love it! It's economical, clean, has a great breakfast, and very friendly. Not a luxury hotel! Just right for a business stay. Thank you!

I just called Quality Inn Baron Suites to cancel a reservation. I had booked my reservation yesterday online and was given until today at 4 pm to cancel (clearly stated on the online reservation). I called them today around 2 pm to ask if I could have until 6 or 7 pm to cancel as it could be a possibility but I wasn't sure and needed a couple more hours to talk to my husband. The woman on the phone told me yes, that was fine. Unfortunately, I DID have to cancel. I called at 5:30 pm to do so. The woman this time told me that I would be charged $40 for a less than a 48 hr hour cancel. I told her I had called earlier and was told it would be okay to call around 6 or 7 pm to cancel if I had to. She insinuated I lied and was extremely rude and condenscending. Plus she told me their policy was 48 hr cancel. It clearly states online on my reservation that I could cancel up to 4 pm today (thus I called and got the extension to 6-7 pm). She interrupted me as I tried to explain to her and kept telling me that I MIGHT still be charged for not cancelling 48 hrs in advance once she showed her manager. I told her I better not be charged. She kept insisting I might. I don't care how great this place may or may not be. This kind of treatment of a customer should not be tolerated.

My teen granddaughter and I stayed here last week, and found the room very clean and comfortable, the staff were very helpful, the breakfast very good, and overall a very pleasant stay. I would never hesitate to recommend this motel to anyone.

Overall, the staff were quite helpful. A front desk staff member was available even at 1am to help me with my tv. I enjoyed the continental breakfast with the biscuits and gravy. My queen room was very clean and comfortable, especially considering the price.

I travel a tremendous amount for work and therefore find myself quite picky on where I stay. I have never been more pleased to open the door to my room. My basic room had my own deck, seperate sitting area with couch and coffee table and a desk for writing. It was absolutley quiet and the breakfast in the morning was fresh and wonderful. I can honestly say I enjoy this hotel. Great value for price. Centrally located and quiet. You won't be disappointed...

Love staying here the staff and service is always great. Rooms are always clean but booking sometimes I find they screw up on our rooms but all in all a great place for kids pool side is clean will stay again.

We stay at Comfort Inn & Suites on Meridian everytime we come to Bellingham. The staff is friendly and accommodating. The last time we were here, it was on the first floor and was slightly noisy (we needed to sleep during the day) and when we asked, they changed us immediately. Breakfast could be served a little later to accommodate everyone, but I guess you can't please everyone. It is always clean and the beds are extremely comfortable. The warm freshly baked cookies at the desk in the evenings is a nice treat. Nice indoor pool and spa. For now, it's our home away from home by choice. Thank you!

To begin with you need to ask for help at the front desk. The person is usually in a back room and present to meet and greet you. Once checked in you will find mold in the bathrooms and have to "prep" the touilet for usage. The shower heads, although look nice anf fancy, only work with one setting. My air conditioner/heater did not work and when I mentioned this to the front desk they simply told me that they do work and I must be imagining it. The internet connections in the room did not work and when I mentioned this to the staff (same girl) they gave me the same blanket answer that I must e imagining it. The bedding semmed to be at least 20 years old. The blanket was very old, worn and shredding. The sheets were so thin and flimsy I was actually scared I would rip through them b just sleeping. The lighting in the rooms were very dull and dim also. There were iron gates around the property but all were left open all night long and I did not feel security was a priority. The "breakfat" in the morning was nothing more than canned pinnaple and hard boiled eggs. I feel this facility is best suited for the "hourly customer". I will never, ever, ever go back to this establishment and will let everybody I know not to go there. STAY AWAY!!!

The rooms were modern and clean, grounds were well cared for. The staff was friendly and helpful. No noise. All rooms have wi-fi which was very convenient. Very nice pool.

There were spiders everywhere. When I asked to be switched to another room the manager refused. I will never stay in a Quality Inn again.