Great Customer Service
By A Yahoo! Contributor, 4/12/06
My husband and I and our friends stayed here about a year ago and really liked our stay, except the charge for the parking. We did have one problem, the pool and the hot tub were both closed for cleaning, and they weren't open the whole weekend that we were there. We weren't told that when we made the reservations, so my friend and I kind of complained at the front desk about it, (since we would have stayed somewhere else if we had known about the pool being closed). Anyway, they gave us each a free two night stay to come back when then pool was open! We thought that was great customer service and really appreciated it! We will be going back to use our free weekend soon!