Customer Service Stinks
By A Yahoo! Contributor, 10/21/06
When I came to check the young woman behind the desk was talking on the phone and she was getting very loud. I stood at the desk for quite a while until she finally snapped at me asking me what I wanted. I should have walked out right then and there. I asked her for a room and she said she only had a few but I would have to wait until the person at 11 got on to check in (It was 10:45) She continued talking on the phone, and since other hotels were full in the area I waited until 11:00. The older gentleman that came in then sold me a room promptly and when I complained about the girl that was there he apologized assuring me this is not the way they did business there and she was maybe having a rough night. After all this I went to my room and found everything great for what I paid ($69). The housekeeping was great. Overall I had a great stay. Just don't check in around 10:30 PM.
Stormy