Comfort Inn Lincoln, Lincoln

I think this was a mistake. There is no comfort in this place. Room was smelling bad. As the front desk manager ( Ms. D) When complained she told that its not her job to clean the room so take what you got or leave the place. We were in Lincoln for 2 nights, we checked out in the morning and went to Best Western where the room was neat and clean, the staff was friendly.

If you like mold on the bathroom ceiling and in the grout on the floor tiles, a smelly room, maintence neglect and a night clerk who uses the "business center" (otherwise known as the computer in a closet) to play video games instead of taking care of guests and breakfast (OMG cold cereal, waffles, strange fruit, ice cold donuts and very watered down juice and coffee prepared by employee without gloves or washed hands) which was to be served between 6am and 9am, but wasn't ready until about 6:30am, and very unfriendly employees, dogs barking in the room next to you and general filth...we unfortunatley found just the place for you. Think the health department should check this place out.

Front desk rude, very rude. We had called from 30 min. away and talked to front desk girl, she was not there when we go there,so El Petel told us someone canceled our reservation, I tried to show him my cell phone,only one call to motel, he would not look, told us he only had one room, we told him "Candy told us $81.99, he ran off bill, it had $84.00, I questioned it,he said, do you want it or not, I only have one room left,didn't know if there was anything else available so we took it, should not have. He would not take my Triple A card and Candy said they take it. My friend waited in the waiting area, while I got our things,While there a couple came in, Patel told them he only had 2 rooms left, he charged them $99.00, while in the elevator going to our room, I told them what had happened to us, they found a room at the Holiday Inn Express and left immediatly. Our card keyy wouldn't work, went down to front desk, Patel said OH! Room 210, gave me a keyy, would not unlock the room, some men came by and helped us get the door open, my friend had already gone down to get Patel, when he got to our room, he said the door was open, I said yes but can't get the key out. He gave us a different room, I ask if it was like this one he said yes, it was not. Hot tub way too hot to get in it. Very hard to understand PATEL, VERY ROUGH ENGLISH. Will NOT stay there again, if nothing in Lincoln available, I suggest driving on to Springfield or Bloomington. I called the Comfort Inn Customer Relations Dept. They said they would take care of it ,have not heard as of yet.

beg bugs stay away, filty ask the front desk clerk to switch room, told have to wait for the manager in the morning. In fact the manager was the person working at night.

I don't really know how the hotel is as far as rooms, because they gave our room away. Booked thru Expedia, had a confirmation number, but didn't have a room. The desk clerk was very arrogant and couldn't have cared less. So we stayed at the Holiday Inn Express and were probably better off anyway. By the way, Holiday Inn Express in Lincoln was nice and the service (and breakfast) were great!

The desk could be a little more friendly. I thought that they had wanted to be some where else. Breakfast was not! unless you like doughnuts and coffee. But I thought my room was clean and the bed was nice. So I slept good.